cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
335
Views
0
Helpful
10
Replies

entry directory on cme not working

abdullah alnahdi
Beginner
Beginner

Hi Experts

 

I have strange issue in CME. I have configured the entry directory under the telephony service but when the users try to get these directory is not shown to them. I shows an old extension and name and even when searching by name it is not shown. Please advice it is important .

 

 

 

Regards

 
10 Replies 10

Suresh Hudda
Rising star
Rising star

Try to update cnf file after configuration changes and after that restart one of IP phone and check.

use below command under telephony-service

create cnf-files

 

Suresh

Hi Suresh

 

Thanks alot for your post I did do the command create cnf-files and restart one phones but still not working. Is there any idea. Appreciate your help.

 

Regards

Hi Bin,

Please go through below CSC forum, it may help you.

https://supportforums.cisco.com/discussion/11563566/local-directory-not-showing-when-using-cme-86

Suresh

Attach `show run` as well please.

Suresh
 

show run is attached

give "ip http server" in global config mode and put below command under telephony-service and then check plz.


service local-directory

Suresh

Hi

 

I have did that also not working any other idea please

I have exactly the same problem. 

It worked fine and then directories are no longer available.

Have you found a solution?

 

Oooops, my bad, see this link : https://supportforums.cisco.com/discussion/11563566/local-directory-not-showing-when-using-cme-86

and this : 

Hi,

 

same problem for me with 2921 running IOS 15.2(4)M2 with CME 9.1

 

I had to do the following :

no ip http access-class 23

no ip http server

ip http access-class 23

access-list 23 permit

ip http server

 

After that, local directory work fine.

 

Regards

JC

Hi

I have tried also the same but still not working :(

Can you show your updated config?

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers