Accepted Solutions
Hi Carlos,
Thanks for linking that
I believe the problem lies with the reception phone
having multiple "shared' line appearances on it.
These are the restrictions with SNR;;
Restrictions
•
Each IP phone supports only one SNR directory number.
•SNR feature is not supported for the following:
–SCCP-controlled analog FXS phones
–MLPP calls
–Secure calls
–Video calls
–Hunt group directory numbers (voice or ephone)
–MWI directory numbers
–Trunk directory numbers
•An overlay set can support only one SNR directory number and that directory number must be the primary directory number.
•Call forward no answer (CFNA), configured with the call-forward noan command, is disabled if SNR is configured on the directory number. To forward unanswered calls to voice mail, use the cfwd-noan keyword in the snr command.
•Call forwarding of unanswered calls, configured with the cfwd-noan keyword in the snr command, is not supported for PSTN calls from FXO trunks because the calls connect immediately.
•Calls from an internal extension to an extension which is busy, is forwarded to the SNR destination even if no forward local-calls is configured under the Directory Number.
•Calls always remain private. If a call is answered on a remote phone, the desktop IP phone can not listen to the call unless it resumes the call.
•U.S. English is the only locale supported for SNR calls.
from;
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmesnr.html#wp1015167
So we see;
ephone 1
lpcor type local
lpcor incoming local_group
lpcor outgoing local_group
device-security-mode none
description 801 Recepcion
mac-address 58BF.EA10.64E0
max-calls-per-button 2
username "recepcion"
paging-dn 191
type 508G addon 1 500S
button 1:1 9:2 10:3 11:4
button 12:5 13:6 14:7 15:8
button 16:9 17:10 18:11 19:12
button 20:13 21:14 22:15 24:17
button 25:18 26:19 27:20
and the error shows (as highlighted above);
Phone 1 already has mobility snr DN 12 on button 19
which is related to;
ephone-dn 12 octo-line
number 811
pickup-call any-group
pickup-group 1
description 811 Human Financial G
name 811 Human Financial
mobility
snr 90454491204160 delay 5 timeout 35 cfwd-noan 6800
snr ring-stop
allow watch
call-forward busy 6000
call-forward noan 6000 timeout 30
corlist incoming BASICO
So you would have to remove the line appearance off ephone1/reception
for each of the other users you want to configure SNR for like
ephone-dn 15
Cheers!
Rob
"What you don't have you don't need it now"
- U2
Hi Carlos,
Thanks for linking that
I believe the problem lies with the reception phone
having multiple "shared' line appearances on it.
These are the restrictions with SNR;;
Restrictions
•Each IP phone supports only one SNR directory number.
•SNR feature is not supported for the following:
–SCCP-controlled analog FXS phones
–MLPP calls
–Secure calls
–Video calls
–Hunt group directory numbers (voice or ephone)
–MWI directory numbers
–Trunk directory numbers
•An overlay set can support only one SNR directory number and that directory number must be the primary directory number.
•Call forward no answer (CFNA), configured with the call-forward noan command, is disabled if SNR is configured on the directory number. To forward unanswered calls to voice mail, use the cfwd-noan keyword in the snr command.
•Call forwarding of unanswered calls, configured with the cfwd-noan keyword in the snr command, is not supported for PSTN calls from FXO trunks because the calls connect immediately.
•Calls from an internal extension to an extension which is busy, is forwarded to the SNR destination even if no forward local-calls is configured under the Directory Number.
•Calls always remain private. If a call is answered on a remote phone, the desktop IP phone can not listen to the call unless it resumes the call.
•U.S. English is the only locale supported for SNR calls.
from;
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmesnr.html#wp1015167
So we see;
ephone 1
lpcor type local
lpcor incoming local_group
lpcor outgoing local_group
device-security-mode none
description 801 Recepcion
mac-address 58BF.EA10.64E0
max-calls-per-button 2
username "recepcion"
paging-dn 191
type 508G addon 1 500S
button 1:1 9:2 10:3 11:4
button 12:5 13:6 14:7 15:8
button 16:9 17:10 18:11 19:12
button 20:13 21:14 22:15 24:17
button 25:18 26:19 27:20
and the error shows (as highlighted above);
Phone 1 already has mobility snr DN 12 on button 19
which is related to;
ephone-dn 12 octo-line
number 811
pickup-call any-group
pickup-group 1
description 811 Human Financial G
name 811 Human Financial
mobility
snr 90454491204160 delay 5 timeout 35 cfwd-noan 6800
snr ring-stop
allow watch
call-forward busy 6000
call-forward noan 6000 timeout 30
corlist incoming BASICO
So you would have to remove the line appearance off ephone1/reception
for each of the other users you want to configure SNR for like
ephone-dn 15
Cheers!
Rob
"What you don't have you don't need it now"
- U2
