08-10-2012 07:49 AM - edited 03-16-2019 12:38 PM
Hi,
I have a problem with a Gigaset phone. It doesn't register on the CME (8.6).
in debugs I got this:
Aug 10 14:37:46.687: voice_reg_get_reg_expires_timer: no voice register pool found
Aug 10 14:37:46.687: VOICE_REG_POOL: Register request for (1111) from (10.1.10.2)
Aug 10 14:37:46.687: auth absent
Aug 10 14:37:46.687: VOICE_REG_POOL: key(58D3C7640005AE44) added to nonce table
Aug 10 14:37:46.687: VOICE_REG_POOL: Contact doesn't match any pools
On the phone I got "Provider registration failed".
Here is the config:
ip dhcp pool voice
network 10.1.10.0 255.255.255.0
default-router 10.1.10.1
dns-server 10.1.10.1
!
voice service voip
allow-connections sip to sip
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
fax protocol pass-through g711alaw
h323
sip
bind control source-interface GigabitEthernet0/0
bind media source-interface GigabitEthernet0/0
registrar server expires max 3600 min 120
!
voice register global
mode cme
source-address 10.1.10.1 port 5060
max-dn 56
max-pool 14
authenticate register
!
voice register dn 1
number 1111
name 1111
label 1111
!
voice register pool 1
id mac 7C2F.8045.6F9C
number 1 dn 1
dtmf-relay rtp-nte sip-notify
username 1111 password 1111
codec g711alaw
Does anyone have any ideas?
Thanks.
Solved! Go to Solution.
08-14-2012 03:54 AM
Add a realm under voice register global - authenticate.
08-10-2012 10:16 AM
Check phone setting, and debug ccsip message.
08-13-2012 12:35 AM
debug ccsip message
*Aug 13 07:31:17.215: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
REGISTER sip:10.1.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bKc7b79e13ddd5a5981fd8bf897cf4dbfe;rport
From: "1111" <1111>;tag=1618207701111>
To: "1111" <1111>1111>
Call-ID: 1770936101@10_1_10_2
CSeq: 2 REGISTER
Contact: <1111>1111>
Max-Forwards: 70
User-Agent: C610 IP/42.049.00.000.000
Expires: 180
Allow: INVITE, ACK, CANCEL, BYE, OPTIONS, INFO, REFER, SUBSCRIBE, NOTIFY
Content-Length: 0
*Aug 13 07:31:17.219: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bKc7b79e13ddd5a5981fd8bf897cf4dbfe;rport
From: "1111" <1111>;tag=1618207701111>
To: "1111" <1111>1111>
Date: Mon, 13 Aug 2012 07:31:17 GMT
Call-ID: 1770936101@10_1_10_2
Server: Cisco-SIPGateway/IOS-12.x
CSeq: 2 REGISTER
Content-Length: 0
*Aug 13 07:31:17.219: //3/B40D83E88003/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bKc7b79e13ddd5a5981fd8bf897cf4dbfe;rport
From: "1111" <1111>;tag=1618207701111>
To: "1111" <1111>;tag=7B248-9EF1111>
Date: Mon, 13 Aug 2012 07:31:17 GMT
Call-ID: 1770936101@10_1_10_2
Server: Cisco-SIPGateway/IOS-12.x
CSeq: 2 REGISTER
WWW-Authenticate: Digest realm="",nonce="35E531400000C507",algorithm=MD5,qop="auth"
Content-Length: 0
08-13-2012 12:48 AM
here is an update:
debug ccsip error & events
*Aug 13 07:53:37.267: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
REGISTER sip:10.1.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.1.10.4:5060;branch=z9hG4bK1ce9d970608da48285e8a8a4aa96be;rport
From: "1111" <1111>;tag=248285071111>
To: "1111" <1111>1111>
Call-ID: 3726802198@10_1_10_4
CSeq: 2 REGISTER
Contact: <1111>1111>
Max-Forwards: 70
User-Agent: C610 IP/42.049.00.000.000
Expires: 180
Allow: INVITE, ACK, CANCEL, BYE, OPTIONS, INFO, REFER, SUBSCRIBE, NOTIFY
Content-Length: 0
*Aug 13 07:53:37.267: //7/D2C938888005/SIP/Event/sact_idle_new_message_register:
ccsip_api_register_ind return value : SIP_SUCCESS
*Aug 13 07:53:37.267: //-1/xxxxxxxxxxxx/SIP/Error/ccsip_reg_search_call_id_table: No entry found in sipCallID Table
*Aug 13 07:53:37.267: //-1/xxxxxxxxxxxx/SIP/Error/sipSPI_validate_own_ip_addr: ReqLine IP addr does not match with host IP addr
*Aug 13 07:53:37.267: //7/D2C938888005/SIP/Error/ccsip_spi_register_incoming_registration: Registration Authorization failed with authorization header=
*Aug 13 07:53:37.267: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_REGISTER_RESP
*Aug 13 07:53:37.267: //-1/xxxxxxxxxxxx/SIP/Error/sipSPI_ipip_PassthruContentContainerFreeHelper: Null ContentQ - Exit
*Aug 13 07:53:37.271: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.1.10.4:5060;branch=z9hG4bK1ce9d970608da48285e8a8a4aa96be;rport
From: "1111" <1111>;tag=248285071111>
To: "1111" <1111>1111>
Date: Mon, 13 Aug 2012 07:53:37 GMT
Call-ID: 3726802198@10_1_10_4
Server: Cisco-SIPGateway/IOS-12.x
CSeq: 2 REGISTER
Content-Length: 0
*Aug 13 07:53:37.271: //7/D2C938888005/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.1.10.4:5060;branch=z9hG4bK1ce9d970608da48285e8a8a4aa96be;rport
From: "1111" <1111>;tag=248285071111>
To: "1111" <1111>;tag=BAD98-F4D1111>
Date: Mon, 13 Aug 2012 07:53:37 GMT
Call-ID: 3726802198@10_1_10_4
Server: Cisco-SIPGateway/IOS-12.x
CSeq: 2 REGISTER
WWW-Authenticate: Digest realm="",nonce="02B186E900012AF5",algorithm=MD5,qop="auth"
Content-Length: 0
08-13-2012 01:01 AM
here is the phone config.thanks.
08-14-2012 02:59 AM
any ideas?
Thanks.
08-14-2012 03:54 AM
Add a realm under voice register global - authenticate.
08-14-2012 04:22 AM
it worked.
thanks a lot!
08-14-2012 05:10 AM
Thank you for the nice rating and good luck!
09-27-2012 05:09 AM
could you show config for us ?
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