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zebranutz80
Beginner

Extension Mobility Enterprise Subscription

I just setup Extension Mobility for our CUCM 8.6 system.  I followed the design guide and tested successfully on a couple phones already.  However, I wish to enable the EM service on all my phones.  The design guide says I have to check the box titled:  "Enterprise Subscription".  I do not have this option to check.  In fact, I don't have this option for any of my IP Phone Services.  How do I give all my phones the EM service?  Thanks for your help!!!

1 ACCEPTED SOLUTION

Accepted Solutions
Robert Thomas
Enthusiast

You can only select this option first time when you create a service, you would need to create a new service for your EM and tick the checkbox before saving it.

Sent from Cisco Technical Support iPhone App

View solution in original post

3 REPLIES 3
Robert Thomas
Enthusiast

You can only select this option first time when you create a service, you would need to create a new service for your EM and tick the checkbox before saving it.

Sent from Cisco Technical Support iPhone App

View solution in original post

EPIC FACEPALM!!!! 

Thank you so much!

Chris Deren
Hall of Fame Master

The box only appears on the initial configuration, if you did not check it you need to delete the current service and rebuild it and check it at that time.

HTH,

Chris

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