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External Directory Lookup not happening for Sip phones - CME

Logesh333
Level 1
Level 1

Hello,

I am not able to fetch the external directory lookup in SIP Phones (Model: 7821 & 8831). Am having Cisco 2951 router which runs CME 11.5 version. while searching corporate directory in SIP Phones, it just requesting and no response even after several seconds.

whereas the CUCM 8.5v does the same external directory lookup in SIP Phones. 

CME Configuration FYR:-

voice register global
mode cme
source-address 10.20.233.10 port 5060
max-dn 180
max-pool 99
load 7821 sip78xx.11-5-1-18.loads
load 8831 sip8831.10-3-1SR3-5-NA.loads
url directory http://10.20.48.77/ldap/start.php
url service http://10.20.48.77/ldap/start.php root
tftp-path flash:
create profile sync 0426420017483684

Anyone please help to fix my issue..!

Thanks in Advance.

2 Replies 2

nevilletwarner
Level 1
Level 1

I have this same problem with the same phone. Were you able to get this working?

bendechamplain
Level 1
Level 1

Hi, I am wondering if anyone has the same issue.

Based on information I found on mutliple forum.

I have added mac address of phones from CME to CUCM

I did reset CUCM phones.

Still no success, it seems to connect to directory but I have 0 contact found

Do I miss something here?

 

Config sample

voice register global
mode cme
source-address 10.70.32.253 port 5060
url directory http://10.X.X.X:8080/ccmcip/xmldirectoryinput.jsp (CUCM)
url authentication http://10.X.X.X/CCMCIP/authenticate.asp  (CME)