06-11-2018 01:27 PM - edited 03-18-2019 12:26 PM
Hello my friends
I'm having an external extension problem.
the internal extensions (within the same network) cominica each other, the external extensions normal connection but not receive
Algem has some help
use CME 2821 c2800nm-adventerprisek9_ivs-mz.151-4.M.
Solved! Go to Solution.
06-14-2018 06:48 PM
06-11-2018 01:36 PM
Hi there
Can you share the configuration and also the debug from gateway during the failed call ?
Hope this helps!
Cheers
Rath!
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06-12-2018 04:50 AM
Hi @AndreAP
We need more details about your configuration.
What do you mean when you say "the external extensions normal connection but not receive" ?
Thanks
06-12-2018 07:11 AM - edited 06-12-2018 07:13 AM
Well, the callmanager is in Brazil, and I have a SIP device in Portugal, it connects via our fixed IP as an extension, from the portucal to an extension or any number it makes normal, but we can not connect to it, nor any phone that is not on the internal network
sorry my english is a bit awful
06-12-2018 07:48 AM
Please @andre pereira
Share here your cme configuration...
Thks
06-12-2018 08:26 AM
06-12-2018 02:01 PM
People think the problem is in the operator of my internet, because it came to work without having had to do it, only the phones that saw ZOIP that are not receiving a call, the more I appreciate to have a look at the code that I attached house achem agum error inform me, because I will continue to research
06-14-2018 06:48 PM
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