Fax On Ramp for IOS 15.0 and above

Ben Morgan · ‎07-08-2013

Trying to configure the fax onramp app for IOS 15, I have successfully configured this app before on 12.x releases.. but cant seem to get it going on 15.x.

Im getting the "no route to destination" error on the isdn debug. I cant see where or how to debug the actual app so I can get visibility into what is actually going on. Seems like all the fax related debug commands are no longer.

Has anyone got this onramp to work in IOS 15 and above?

Config of what I have entered.

fax interface-type fax-mail

application

service on-ramp flash:/app_faxmail_onramp.2.0.1.3.tcl

ip domain-name company.com

mta send server 192.168.1.50 port 25

mta send with-subject $s$

mta send mail-from username fax-service

mta send mail-from hostname company.com

dial-peer voice 9001 pots

description Match Fax Numbers

incoming called-number 5551234$

direct-inward-dial

service on-ramp

dial-peer voice 9002 mmoip

desc Outbound to Email

destination-pattern 5551234$

service fax_on_vfc_onramp_app out-bound

information-type fax

session target mailto:me@company.com

image resolution fine

mdn

dsn success

dsn failure

Your help is appreciated.

Ben

Jonathan Schulenberg · ‎07-09-2013

Did you reload after entering 'fax interface-type fax-mail'? This is a *mandatory* step.

Also, does a debug voip dialpeer confirm that 9001 was matched as the incoming POTS dial-peer?

Please remember to rate helpful responses and identify helpful or correct answers.

Ben Morgan · ‎07-09-2013

No I haven't reloaded the ISR yet, I will do.

Yes Dialpeer 9001 is matched, also if I remove/shutdown this dialpeer, I received the standard unnassigned/unallocated message. Which also leads me to believe the data is being stopped within the tcl script.

There was agreat doco on the Fax Onramp also including debugs. But like I mentioned in my initial post all the debug commands seemed to have been either purged off or now fall under a different subsection which I cant find.

http://www.cisco.com/en/US/tech/tk652/tk777/technologies_tech_note09186a00801fe5d9.shtml

Thanks for your response.

Jonathan Schulenberg · ‎07-09-2013

The debug commands and such will show up after you reload.

Please remember to rate helpful responses and identify helpful or correct answers.

Ben Morgan · ‎07-09-2013

Cheers mate, makes sense, I will give the ISR a reload tonight.

Ben Morgan · ‎07-10-2013

Yes, debug commands did show, so thankyou for that.. however still unsuccessful

I debuged a few fax and mta related services

Output

Authentication:

Id: 0

Method: IVR or unknown

Status: SUCCESS

Enabled: FALSE

Template:

List: fax

MailtoAddress:

Calling Oct3A=0x81

001362: Jul 11 10:05:45.785 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_conference_vtsp_fmsp:

Begin Conferencing VTSP and FMSP

001371: Jul 11 10:06:25.985 AEST: //1269/7804BC3981B5/FOIP_ON/lapp_on_call_disconnected:

Cause Value=no user answer (19), Call Id=1269,

Call Record(Call State=LAPP_ON_CS_FMSP_CALL_DETAIL(2),

Disconnect Cause=,

Call Id FMSP=1269, Call Id DMSP=0, Call Id MSPI=0, Call Id VTSP=1268)

001372: Jul 11 10:06:25.985 AEST: //1269/7804BC3981B5/FOIP_ON/lapp_on_call_disconnected:

Disconnecting FMSP

001373: Jul 11 10:06:25.985 AEST: //1269/7804BC3981B5/FOIP_ON/lapp_on_call_disconnected:

Call Record(Disconnect Cause=no user answer (19))

001374: Jul 11 10:06:25.985 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_call_terminate:

Cleanup Conferencing

001375: Jul 11 10:06:25.985 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_conference_cleanup:

Call Record(Conference Id VTSP FMSP=0x26C, Conference Done VTSP FMSP=FALSE;

Conference Id FMSP DMSP=0x0,

Conference Done FMSP DMSP=FALSE;

Conference Id DMSP MSPI=0x0, Conference Done DMSP MSPI=FALSE)

001376: Jul 11 10:06:25.985 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_conference_cleanup:

Call Record(Conference Id VTSP FMSP=0x26C, Conference Done VTSP FMSP=FALSE;

Conference Id FMSP DMSP=0x0, Conference Done FMSP DMSP=FALSE;

Conference Id DMSP MSPI=0x0, Conference Done DMSP MSPI=FALSE)

001377: Jul 11 10:06:25.985 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_conference_destroyed:

Conference Id=0x26C,

Call Record(Conference Id VTSP FMSP=0x26C, Conference Done VTSP FMSP=FALSE;

Conference Id FMSP DMSP=0x0, Conference Done FMSP DMSP=FALSE;

Conference Id DMSP MSPI=0x0, Conference Done DMSP MSPI=FALSE)

001378: Jul 11 10:06:25.985 AEST: //1269/7804BC3981B5/FOIP_ON/lapp_on_disconnect_done:

Call Id=1269,

Call Record(Call Id FMSP=1269, Call Disconnect Done FMSP=FALSE;

Call Id DMSP=0, Call Disconnect Done DMSP=FALSE;

Call Id MSPI=0, Call Disconnect Done MSPI=FALSE;

Call Id VTSP=1268, Call Disconnect Done VTSP=FALSE)

001379: Jul 11 10:06:25.985 AEST: //1269/7804BC3981B5/FOIP_ON/lapp_on_disconnect_done:

Call Id=1269,

Call Record(Call Id FMSP=1269, Call Disconnect Done FMSP=TRUE;

Call Id DMSP=0, Call Disconnect Done DMSP=TRUE;

Call Id MSPI=0, Call Disconnect Done MSPI=FALSE;

Call Id VTSP=1268, Call Disconnect Done VTSP=FALSE)

CC-VOICE-RTR01#

001380: Jul 11 10:06:25.989 AEST: %ISDN-6-DISCONNECT: Interface Serial0/1/0:28 disconnected from 288793850 , call lasted 40 seconds

001381: Jul 11 10:06:26.233 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_disconnect_done:

Call Id=1268,

Call Record(Call Id FMSP=1269, Call Disconnect Done FMSP=TRUE;

Call Id DMSP=0, Call Disconnect Done DMSP=TRUE;

Call Id MSPI=0, Call Disconnect Done MSPI=FALSE;

Call Id VTSP=1268, Call Disconnect Done VTSP=FALSE)

001382: Jul 11 10:06:26.233 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_disconnect_done:

Call Id=1268,

Call Record(Call Id FMSP=1269, Call Disconnect Done FMSP=TRUE;

Call Id DMSP=0, Call Disconnect Done DMSP=TRUE;

Call Id MSPI=0, Call Disconnect Done MSPI=FALSE;

Call Id VTSP=1268, Call Disconnect Done VTSP=TRUE)

001383: Jul 11 10:06:26.233 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_disconnect_done:

All Calls Are Void Or Disconnected

001384: Jul 11 10:06:26.233 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_call_terminate:

Cleanup Conferencing

001385: Jul 11 10:06:26.233 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_conference_cleanup:

Call Record(Conference Id VTSP FMSP=0x26C, Conference Done VTSP FMSP=TRUE;

Conference Id FMSP DMSP=0x0,

Conference Done FMSP DMSP=FALSE;

Conference Id DMSP MSPI=0x0, Conference Done DMSP MSPI=FALSE)

001386: Jul 11 10:06:26.233 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_conference_cleanup:

CC-VOICE-RTR01#Call Record(Conference Id VTSP FMSP=0x26C, Conference Done VTSP FMSP=TRUE;

Conference Id FMSP DMSP=0x0, Conference Done FMSP DMSP=FALSE;

Conference Id DMSP MSPI=0x0, Conference Done DMSP MSPI=FALSE)

001387: Jul 11 10:06:26.233 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_call_leg_cleanup:

All Conferences Are Void Or Disconnected

001388: Jul 11 10:06:26.233 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_call_terminate:

Freeing the IVR Call Handoff Record

001389: Jul 11 10:06:26.233 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_call_terminate:

   Freeing the Fax call record 001371: Jul 11 10:06:25.985 AEST: //1269/7804BC3981B5/FOIP_ON/lapp_on_call_disconnected:
   Cause Value=no user answer (19), Call Id=1269,
   Call Record(Call State=LAPP_ON_CS_FMSP_CALL_DETAIL(2),
   Disconnect Cause=,
   Call Id FMSP=1269, Call Id DMSP=0, Call Id MSPI=0, Call Id VTSP=1268)
001372: Jul 11 10:06:25.985 AEST: //1269/7804BC3981B5/FOIP_ON/lapp_on_call_disconnected:
   Disconnecting FMSP
001373: Jul 11 10:06:25.985 AEST: //1269/7804BC3981B5/FOIP_ON/lapp_on_call_disconnected:
   Call Record(Disconnect Cause=no user answer (19))
001374: Jul 11 10:06:25.985 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_call_terminate:
   Cleanup Conferencing
001375: Jul 11 10:06:25.985 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_conference_cleanup:
   Call Record(Conference Id VTSP FMSP=0x26C, Conference Done VTSP FMSP=FALSE;
   Conference Id FMSP DMSP=0x0,
   Conference Done FMSP DMSP=FALSE;
   Conference Id DMSP MSPI=0x0, Conference Done DMSP MSPI=FALSE)
001376: Jul 11 10:06:25.985 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_conference_cleanup:
   Call Record(Conference Id VTSP FMSP=0x26C, Conference Done VTSP FMSP=FALSE;
   Conference Id FMSP DMSP=0x0, Conference Done FMSP DMSP=FALSE;
   Conference Id DMSP MSPI=0x0, Conference Done DMSP MSPI=FALSE)
001377: Jul 11 10:06:25.985 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_conference_destroyed:
   Conference Id=0x26C,
   Call Record(Conference Id VTSP FMSP=0x26C, Conference Done VTSP FMSP=FALSE;
   Conference Id FMSP DMSP=0x0, Conference Done FMSP DMSP=FALSE;
   Conference Id DMSP MSPI=0x0, Conference Done DMSP MSPI=FALSE)
001378: Jul 11 10:06:25.985 AEST: //1269/7804BC3981B5/FOIP_ON/lapp_on_disconnect_done:
   Call Id=1269,
Call Record(Call Id FMSP=1269, Call Disconnect Done FMSP=FALSE;
Call Id DMSP=0, Call Disconnect Done DMSP=FALSE;
   Call Id MSPI=0, Call Disconnect Done MSPI=FALSE;
   Call Id VTSP=1268, Call Disconnect Done VTSP=FALSE)
001379: Jul 11 10:06:25.985 AEST: //1269/7804BC3981B5/FOIP_ON/lapp_on_disconnect_done:
   Call Id=1269,
   Call Record(Call Id FMSP=1269, Call Disconnect Done FMSP=TRUE;
   Call Id DMSP=0, Call Disconnect Done DMSP=TRUE;
   Call Id MSPI=0, Call Disconnect Done MSPI=FALSE;
   Call Id VTSP=1268, Call Disconnect Done VTSP=FALSE)
CC-VOICE-RTR01#
001380: Jul 11 10:06:25.989 AEST: %ISDN-6-DISCONNECT: Interface Serial0/1/0:28 disconnected from 288793850 , call lasted 40 seconds
001381: Jul 11 10:06:26.233 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_disconnect_done:
   Call Id=1268,
Call Record(Call Id FMSP=1269, Call Disconnect Done FMSP=TRUE;
Call Id DMSP=0, Call Disconnect Done DMSP=TRUE;
   Call Id MSPI=0, Call Disconnect Done MSPI=FALSE;
   Call Id VTSP=1268, Call Disconnect Done VTSP=FALSE)
001382: Jul 11 10:06:26.233 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_disconnect_done:
   Call Id=1268,
   Call Record(Call Id FMSP=1269, Call Disconnect Done FMSP=TRUE;
   Call Id DMSP=0, Call Disconnect Done DMSP=TRUE;
   Call Id MSPI=0, Call Disconnect Done MSPI=FALSE;
   Call Id VTSP=1268, Call Disconnect Done VTSP=TRUE)
001383: Jul 11 10:06:26.233 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_disconnect_done:
   All Calls Are Void Or Disconnected
001384: Jul 11 10:06:26.233 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_call_terminate:
   Cleanup Conferencing
001385: Jul 11 10:06:26.233 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_conference_cleanup:
   Call Record(Conference Id VTSP FMSP=0x26C, Conference Done VTSP FMSP=TRUE;
   Conference Id FMSP DMSP=0x0,
   Conference Done FMSP DMSP=FALSE;
   Conference Id DMSP MSPI=0x0, Conference Done DMSP MSPI=FALSE)
001386: Jul 11 10:06:26.233 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_conference_cleanup:

CC-VOICE-RTR01#Call Record(Conference Id VTSP FMSP=0x26C, Conference Done VTSP FMSP=TRUE;
   Conference Id FMSP DMSP=0x0, Conference Done FMSP DMSP=FALSE;
   Conference Id DMSP MSPI=0x0, Conference Done DMSP MSPI=FALSE)
001387: Jul 11 10:06:26.233 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_call_leg_cleanup:
   All Conferences Are Void Or Disconnected
001388: Jul 11 10:06:26.233 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_call_terminate:
   Freeing the IVR Call Handoff Record
001389: Jul 11 10:06:26.233 AEST: //1268/7804BC3981B5/FOIP_ON/lapp_on_call_terminate:
   Freeing the Fax call record

Getting the no user answer code 19.. would this be talking about the application not picking tha fax up or the email address etc.

Thanks

Ben Morgan · ‎07-10-2013

Just a continuation to the above..

Would the below config effect the T.37 fax negotiation?

The below is used for physical fax machines on this network.

voice service voip

address-hiding

allow-connections h323 to h323

supplementary-service h450.12

fax protocol pass-through g711alaw

h323

modem passthrough nse codec g711alaw maximum-sessions 20