Fax Testing Tool ??

[csedlmeier]

Hello all.

Maybe some one of you can recommend a nice Fax testing tool. The problem is that in our locations in europe sometimes we have Fax issues. To test this out I have an Fax with an internal line and a different Fax with an external line. I go to this fax and send test pages to location and did debugs on Cisco gateway to see what happen.

But maybe there is a nice tool that I can install on my workstation and connect com port to a ATA to send Test Fax ?

Thanks in advanced.

Christian

[Chris Deren]

The test tool is debug commands on voice gateways and packet capture such as wireshark.

Some good docs:

https://www.ciscolive.com/online/connect/sessionDetail.ww?SESSION_ID=78759&tclass=popup

http://docwiki.cisco.com/wiki/Cisco_IOS_Voice_Troubleshooting_and_Monitoring_--_Fax_Call_Flow

[csedlmeier]

Hello Chris.

Nice links :-)

That mean still run to a Fax start it and do good old debugging :-)

Christian

[Chris Deren]

Exactly, you need to understand how the fax protocol should operate, i.e. how the switchover works for T.38 protocol based, T.38 NSE based, pass-through, passthrough, relay, etc. and then using show and debug commands and if needed packet captures will show you if proper switchover, etc is taking place.

[kangfamily]

There is a full automated fax testing tool called FaxLab from QualityLogic. You can do exactly what you described.