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Find notification email address in Unity

SteveK066
Level 1
Level 1

We have Unity version: 11.5.1.23900-30. A customer reports a repeated notification email is sent after listening to message. There is a possibility the email address could be also set as a notification device on another mailbox. 

Is there a way to search for occurrences of the email address?

2 Replies 2

Andrew Skelly
Level 7
Level 7

From Unity Connection Administration, down the left side menu go to Tools - SMTP Address Search

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To test I used my email address which brought up my main voicemail profile. There, under Notification Devices I have my email address i the HTML field. I also have my address in a couple of other Notification Devices - SMTP entries, but those were not displayed. Maybe this will only display entries in the HTML field. Thank you, that can be useful if for example the subscriber had a previous phone number/profile. I wonder if there's a way to search for the existence of an email address in other fields, such as SMTP.