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1573
Views
5
Helpful
3
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Firmware update DX650

plavin001
Level 1
Level 1

Good Morning,

I have been trying to upload the .loads and .tgz files to my TFTP server.  The load file uploads fine and can be searched for, however, the .tgz looks as if it's uploading, but does not show up in a search. 

The file is : pkg1.dx650.10-2-5-194.tgz

Thank you.

1 Accepted Solution

Accepted Solutions

Aman Soi
VIP Alumni
VIP Alumni

Hi,

this is a bug.

Cannot upload DX650 Firmware Through TFTP File Management
CSCus48862

Description
Symptom:
DX650 firmware installation fails with "File Not Found"

Conditions:
Firmware loaded using the zip option uploaded by using TFTP File Management

Workaround:
Use .cop file or manually upload to TFTP with TAC assistance

you need to use .cop.sgn file and upload using freeftpd s/w.

Use the option Software Upgrades---Install/Upgrade under OS administration Of CUCM.

regds,

aman

View solution in original post

3 Replies 3

Aman Soi
VIP Alumni
VIP Alumni

Hi,

this is a bug.

Cannot upload DX650 Firmware Through TFTP File Management
CSCus48862

Description
Symptom:
DX650 firmware installation fails with "File Not Found"

Conditions:
Firmware loaded using the zip option uploaded by using TFTP File Management

Workaround:
Use .cop file or manually upload to TFTP with TAC assistance

you need to use .cop.sgn file and upload using freeftpd s/w.

Use the option Software Upgrades---Install/Upgrade under OS administration Of CUCM.

regds,

aman

Hi ,

thanks for rating.

Just for knowledge sharing, refer the release notes which says

Cisco DX650 devices labeled with TAN 68-5217-xx cannot be downgraded below version 10.2(2)

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/dx/series/rel-notes/1022/DX00_BK_R515C747_00_release-notes-dx-series-1022.html#DX00_RF_L5773E46_00

regds,

aman

plavin001
Level 1
Level 1

Thanks Aman!  That was driving me crazy.

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