I have just set up voicemail for a customer on a hunt pilot and it works ok but needed to set up a forward all to voicemail while their team is all out of the office. The voicemail is playing a message then hanging up without the option to leave a message while they are away.
Is there a way to 'forward all' the hunt pilot to voicemail? From what I read elsewhere the suggested way is to get everyone to log out of the hunt group on their phones? This makes sense but our users are still getting used to a VoIP system and the concept of logging in and out of phones, let alone hunt groups so it is often easier and safer for us to implement things like this manually, especially as this kind of thing isn't asked for often.
Currently I have set the hunt timer to 1 second just in case anyone stays logged in accidentally to avoid the phones still ringing all week as the office is occupied by other teams. Surely there is a way to forward straight to voicemail on a hunt pilot?
Cheers.
