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Hi guys,We are currently having to reIP part of our network due to some infrastructure changes and need to reIP our two Expressway E servers used for Jabber and MRA. Was wondering if anyone knew the procedure we would need to go through to reIP them ...
We have CUCM 12.5.1 including IM&P servers and Jabber users. We have an internal extension support number users can dial which translates to an external PSTN number at a cloud contact centre provider (likely on SIP as well). We have SIP trunks to our...
We currently have an issue where we are unable to dial internationally through our SIP trunk via our CUBE. I suspect it is because our CUBE has been incorrectly configured by the ITSP but not familiar enough with Cisco kit to figure it out. When runn...
Hi,
We have two CUBEs that are at separate sites but linked on our WAN and are providing SIP-PSTN access for our single CUCM cluster. From what I can tell the CUBEs are basically mirrored config of each other aside from IP addressing and dial peer pr...
I have a customer requirement for a hunt group that during opening hours will be in operation and also if a call is unanswered it will go through to voicemail (rather than queue calls). During closed hours the voicemail needs to be disabled and just ...
Thanks for the info guys very helpful. Sorry should have mentioned the bits I was aware of as I realise now I probably sound like im clueless and playing with something I am about to break! Had considered the DMZ and firewall policies needed updating...
We are in the UK. 00357.... is a call to Cyprus. I have tried translation to change 900 to 00 and +00 and neither works. Both end up without the leading 00. National dialling works fine and I can see on our CUBE it is translating to +44XXXXXXXXXX as ...
HI Nipun,
Yes keepalive is configured on all dial peers:
'voice-class sip options-keepalive'
From show dial-peer voice XXXXX
'voice class sip options-keepalive up-interval 60 down-interval 30 retry 5'
The dial-peers that are coming back as busyo...
Hi, thanks for your answer.
I have enabled hunt queuing and it has solved the problem in that callers no longer get put on hold when no hunt members are logged in, it instead forwards to voicemail as desired. The issue I have now is that the queue ha...
Thanks for the reply.
The number of legs in the logs on the CUBE seems to vary if I check every second or so. It is as if it is creating and tearing down call legs repeatedly but no way of seeing if the number matches the amount of our dial peers as ...
