We are in the UK. 00357.... is a call to Cyprus. I have tried translation to change 900 to 00 and +0...

We currently have an issue where we are unable to dial internationally through our SIP trunk via our...

Hi, We have a pair of Unity v10 servers and have performed a failover recently as a test of all our ...

HI Nipun, Yes keepalive is configured on all dial peers: 'voice-class sip options-keepalive' From sh...

Hi, We have two CUBEs that are at separate sites but linked on our WAN and are providing SIP-PSTN ac...

Hi, thanks for your answer. I have enabled hunt queuing and it has solved the problem in that caller...

I have a customer requirement for a hunt group that during opening hours will be in operation and al...

Thanks for the reply. The number of legs in the logs on the CUBE seems to vary if I check every seco...

Hi Kevin, thanks for the info. We have Unity so could look at auto attendant. I had originally read ...

We have a large range of DDIs many of which are not currently in use and therefore do not exist on o...

Thanks, I forgot about the individual forward settings. It appears it can be achieved by simply turn...

Hi guys, Had a bit of a specific request come from a user to set up an an EM account and extension w...