cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
521
Views
0
Helpful
3
Replies
Highlighted
Beginner

Forward to Hunt Group: Called Party Presentation

Hello everybody,

a customer would like to see which number was originally called before the call is forwarded to a hunt group. So when the call is answered, the person in charge can answer according to the originally dialed number.

Is it possible to send the originally called number to the hunt pilot and the answering phone? I cannot really find an option in the hunt pilot or line configuration. We use CUCM 8.6.

I attached a picture for clarifying my request. The last phone is able to identify the originally called number.

Thank you for your help!              

3 REPLIES 3
Highlighted
Hall of Fame Community Legend

Hi Anne/Hank,

Have a look at this thread where we were working on

a solution for this

https://supportforums.cisco.com/thread/2050878

Cheers!

Rob

"Spend your life waiting,
for a moment that just don't come,
Well, don't waste your time waiting" 

-Springsteen

Highlighted

Thank you, I will follow that thread.

Highlighted
Beginner

We found the actual parameter in :

"Display Hunt Pilot Name oder DN for Hunt Group Calls when Alerting" --> Setting this to "false" will show the original called number in a call forward scenario