Forwarding hunt group

[keith mulkey]

We have a hunt group for our help desk, hunt pilot 3100. We will be closed for our Christmas party so we need to forward all calls to 3100 to a cell phone. Is there a way to do this, without changing 3100 to a translation pattern? The cluster is CUCM 10.

Thanks in advance. 

[Anas Abueideh · Accepted solution]

Hi,

you can configure forward calls in the no answer to external number.

HTH

Anas 

don't forget to rate helpful posts

[keith mulkey]

I've tried that by entering 91(outside number) in the "Destination" field for "Forward Unanswered Calls to" and I get "your call cannot be completed as dialed".

[keith mulkey]

My mistake, that worked Anas...bad CSS...thank you!

[Anas Abueideh]

Great,

thanks for the rating. if it is solved kindly mark the answer as correct.

it is more helpful for the community

regards

Anas

[uamsnw-it]

What you will have to do is configure a dummy DN Lets say 5555, and forward that to your cell. Then set your Hunt Pilots "Forward unanswered calls" to 5555.