04-08-2017 02:00 PM - edited 03-17-2019 10:02 AM
Hi,
I have common problem FXO disconnect tone , I'm trying to make custom CPTONE in Jordan after search I found this
information from http://www.3amsystems.com/World_Tone_Database?q=Jordan,Disconnect_tone .
the result give me is ( Frequency/Hz = 420X40 ) and ( Cadence/s = 0.25 on 0.25 off )
I config this custom-cpton but no luck , I don't understand what mean 420X40 ? many countries one frequency 420 or 425 but
can anybody explain what mean 420X40 and how I config it
voice class custom-cptone Orange-Jordan
dualtone disconnect
frequency 400 420
cadence 250 250
many thanks
Marwan
04-09-2017 12:18 PM
Hi,
I upload the recording disconnect tone , I hope if anybody can analyze it and give what best values should I use .
Thanks
04-10-2017 12:28 PM
any idea with thanks ??
04-13-2017 03:27 AM
I analyzed it and it's a signal with a frequency around 425 Hz and the cadence is ~ 250 ms ON and 250 ms OFF.
so the config should be similar to this:
dualtone disconnect
frequency 425
cadence 250 250
04-13-2017 02:52 PM
Hi Mohamed ,
many thanks for your reply.
I test it at this configuration with fail result , the main problem when the call come from outside to AA at CUC , and when other party hang up the phone complete message and go to VM and waiting until VM message maximum time finish.
this information I get it from PSTN company.
Thank you for contacting us. According to your request kindly find The Jordanian PSTN network specifications for stand-alone-services as follow:
-Dial tone - ( 420 +/- 5 Hz x40, continuous )
-Busy tone - (420 +/- 5 Hz x40 , 500 ms on 500 ms off )
-Congestion tone - ( 420 +/- 5 Hz x40 , 167 ms on 167 ms off)
-Holding tone - 420x40 0.5 on 8.0 off (1400 +/- 50 Hz x40 , 400 ms on 1500 ms off)
-Howler tone - 950 continuous ( 3000 +/- 5 Hz, continuous )
-Intrusion tone - (1400 +/- 50 Hz x40 , 2 s on 15 s off 400 ms on)
-Number unobtainable tone - ( 420 +/- 5 Hz x40 , announcement )
-Ringing tone - ( 420 +/- 5 Hz x40 , 1200 ms on 4800 ms off )
-Special information tone ( f1=950 +/- 50 Hz, f2 = 1400 +/- 50 Hz, f3 = 1800 +/- 50 Hz.) x40 , (1000 ms on 1000 ms off)
-Call waiting tone - (1400 +/- 50Hz x40, 175 ms on 175 ms off 175 ms on 3500 ms +/-1500ms off)
signal modulated by 40
04-14-2017 03:09 AM
That's strange!
Can you post your show-run to double check that the dualtone disconnect configuration is correctly applied to voice ports ?
Also, try the busy tone variant that your telco gave you (change the cadence from 250-250 to 500-500 )
04-14-2017 11:42 AM
Hi,
below the configuration for FXO port , I use the cptone BR because when I choice JO Caller ID will not work also the 2 command :-
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate
not acceptable at cptone JO , by the way I have other brach have CME it's work perfectly the cptone JO and caller ID also disconnect tone work .
voice class dualtone-detect-params 1
freq-max-deviation 25
freq-max-power 0
freq-min-power 13
freq-power-twist 4
cadence-variation 4
voice class custom-cptone Jordan
dualtone disconnect
frequency 420
cadence 500 500
voice-port 0/0/0
trunk-group Orange 2
translation-profile incoming PSTN-Fix-CallerID
supervisory disconnect dualtone mid-call
supervisory custom-cptone Jordan
supervisory dualtone-detect-params 1
cptone BR
timeouts call-disconnect 2
timeouts ringing 5
timeouts wait-release 1
timing hookflash-out 50
timing guard-out 1000
timing sup-disconnect 100
connection plar opx 611
description **Line 1**
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate
!
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide