03-13-2013 05:39 AM - edited 03-16-2019 04:14 PM
I have a big problem , i have a customer in saudi arabia who have cisco unity and cisco call manager . The configuration is ok , the problem that when we get an incoming call on the FXO the call handler gets the call and all things are working fine , after the call is ended the FXO is still busy for 2 minutes. Kindly be informed i did not upload this , after i did all thinngs (required configuration) . Please help me .
voice class dualtone-detect-params 2
freq-max-power 6
freq-min-power 25
freq-power-twist 15
freq-max-delay 16
cadence-variation 8
!
voice class custom-cptone STC
dualtone busy
frequency 425 425
cadence 500 500
dualtone ringback
frequency 425 425
cadence 1000 4000
dualtone reorder
frequency 425 425
cadence 250 250
dualtone out-of-service
frequency 425 425
cadence 320 320
voice class custom-cptone Disconnect
dualtone disconnect
frequency 425
cadence 250 250
voice-port 0/0/0
supervisory disconnect dualtone mid-call
supervisory custom-cptone STC
supervisory dualtone-detect-params 2
voice class custom-cptone Disconnect
timeouts call-disconnect 1
timeouts wait-release 1
no battery-reversal
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts ringing 5
timeouts wait-release 1
timing hookflash-out 50
timing guard-out 300
timing sup-disconnect 300
connection plar opx 8800
impedance complex2
caller-id enable
Thank you
Islam kamal
03-13-2013 06:44 AM
Hi Islam,
Try adding this command:
FXO_Paper(config)#voice-port 2/1/1 FXO_Paper(config-voice)#supervisory disconnect signal FXO_Paper(config-voice)#end FXO_Paper#
Regards
Please rate all useful posts
Favor calificar todos las respuestas útiles.
___________________________________________
LinkedIn Profile: do.linkedin.com/in/leosalcie
MDGDP, CCNA, CCNA Voice, CCNP Voice Certified
03-13-2013 10:25 AM
Dear leosatcie
Thank you my fiend for your kindly support . I have already tested that , but there is no reult. As i told above i have already try all commands and try all posts for different people.Any way thank you , but please if there any other suggestions i will be so pleasure.
Thank you
11-05-2014 11:52 AM
Dear Kamal
Have solved this issue? i am facing the same issue, with a client in Saudi, using STC fxo lines.
Would appreciate any solution.
11-05-2014 12:56 PM
Hi,
Try to check the responses here. it might help you
HTH
Anas
don't forget to rate the helpful posts
11-19-2014 12:22 PM
Dear All,
I solved the issue (in Saudi)
I am from Saudi Arabia. I use STC analog lines at my office. And this command under my voice port worked like a charm. Hope it helps
voice-port 1/0/0
groundstart auto-tip
cptone GB
timing sup-disconnect 85
connection plar opx 5999 ==> your AA pilot number
impedance complex5
caller-id enable
supervisory disconnect anytone
no battery-reversal
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate
02-19-2018 10:32 PM
Dear ,
I had this problem too in Qassim. You need to check first that what type of your analog lines are? if its loop start then you need to change it to ground start and it will be done from STC end. because it is a famous bug of loop start. I hope it whould help you solve your problem.
Regards:
11-19-2014 10:31 PM
Hi
here is the config working fine for me in saudi arabia with STC analog lines,
voice-port 0/3/0
supervisory disconnect dualtone mid-call
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
timing hookflash-out 500
timing guard-out 300
timing sup-disconnect 50
connection plar opx 4444
impedance complex2
description STC
caller-id alerting dsp-pre-allocate
03-13-2013 02:31 PM
Hi,
this is a well known issue in FXO setup. the disconnect signal it depends on the PBX you are connected from PSTN provider. the disconnect signals are different from one vendor to other, Ericson, Siemens, Alcatel,... etc.
You need to take the appropriate disconnect signal from your PSTN provider if it is possible.
you can use the following link to look for your current disconnect signal
http://www.3amsystems.com/wireline/tone-search.htm?start=0&kCountry=92&kTone=10
if one of the above is not working you need to take pcm captures, find the below link
http://ciscoflair.blogspot.com/2009/05/cisco-fxo-disconnect-issue.html
to take pcm capture use the following command
1. Enable the capture:
Router(config t)#voice hpi capture buffer 5000000
Router(config t)#voice hpi capture destination flash:FileName.pcm.dat
2. Start the capture:
Router#test voice port x/y/z pcm-dump caplog 7
3. Place a call on that port, and disconnect from the far end.
4. After the call has been disconnected from the PSTN side, disable the capture with the command below.
Be sure to do this, or otherwise the router flash will be full and the router will hang.
Router#test voice port x/y/z pcm-dump disable
Router(config t)#no voice hpi capture destination
5. Please send me this .dat file with the bad capture so I can extract it into PCM audio files.
HTH
Anas
please rate if it is helpful
03-15-2013 09:06 AM
Thank you , i will test and i will send the file.
03-16-2013 05:55 AM
12-02-2015 01:20 PM
03-16-2013 11:14 AM
Hi Islam,
I am trying to review the files. I can't detect any disconnect signal. If you have a shared support for this router, it is better to open a TAC case.
HTH
Anas
please rate if it is helpful
03-16-2013 11:36 AM
dear
i was sure that there is no mistake , i am sure from my configuration 100%. anybody have any suggestions , thank you so much mr aabueideh for your help i really apperciate , can you share please share the output result please . please any ideas or any suggestions
03-16-2013 11:50 AM
aabueideh:
+5 for this tool:
http://www.3amsystems.com/wireline/tone-search.htm?start=0&kCountry=92&kTone=10
If I could I'll give you 10+
This link is extremely useful and I alreay saved it to my Hot Tool list!
--
Jorge Armijo
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