12-22-2009 06:24 PM - edited 03-15-2019 08:52 PM
Hi all,
Recently I have configured a voice gateway 2821 with 2 X 4FXO ports and 4FXO for incoming and the others are outgoing. The incoming call is working fine but the outgoing always showing engage tone.
I have configured these 4 Outbound FXO lines in CCM route pattern but when I try to make outgoing call I can see the voice gateway try to router to these FXO port one by one and without making successful call.
The following are the configuration of the FXOs and I have attached the result of the debug voice profile voice application and debug ccapi inout:
voice-port 0/0/0
supervisory disconnect dualtone mid-call
no battery-reversal
echo-cancel coverage 64
cptone CN
timing hookflash-out 50
description ** Outgoing **
!
voice-port 0/0/1
supervisory disconnect dualtone mid-call
no battery-reversal
echo-cancel coverage 64
cptone CN
timing hookflash-out 50
description ** Outgoing **
!
voice-port 0/0/2
supervisory disconnect dualtone mid-call
no battery-reversal
echo-cancel coverage 64
cptone CN
timing hookflash-out 50
description ** Outgoing **
!
voice-port 0/0/3
supervisory disconnect dualtone mid-call
no battery-reversal
echo-cancel coverage 64
cptone CN
timing hookflash-out 50
description ** Outgoing **
!
voice-port 0/1/0
translation-profile incoming in
supervisory disconnect dualtone mid-call
no battery-reversal
echo-cancel coverage 64
cptone CN
timeouts call-disconnect 3
timeouts wait-release 3
timing hookflash-out 50
description ** IN **
!
voice-port 0/1/1
translation-profile incoming in
supervisory disconnect dualtone mid-call
no battery-reversal
echo-cancel coverage 64
cptone CN
timeouts call-disconnect 3
timeouts wait-release 3
timing hookflash-out 50
description ** IN **
!
voice-port 0/1/2
translation-profile incoming in
supervisory disconnect dualtone mid-call
no battery-reversal
echo-cancel coverage 64
cptone CN
timeouts call-disconnect 3
timeouts wait-release 3
timing hookflash-out 50
description ** IN **
!
voice-port 0/1/3
translation-profile incoming in
supervisory disconnect dualtone mid-call
no battery-reversal
echo-cancel coverage 64
cptone CN
timeouts call-disconnect 3
timeouts wait-release 3
timing hookflash-out 50
description ** IN **
!
Solved! Go to Solution.
12-23-2009 02:13 AM
Have you tried the outgoing lines with a regular phone ?
After that if still problems, collect "debug vpm signal".
12-23-2009 02:13 AM
Have you tried the outgoing lines with a regular phone ?
After that if still problems, collect "debug vpm signal".
12-27-2009 05:39 PM
Hi Bevila,
Thanks for your response. We have tested the lines with analog phone and all work fine. The following are the capture of the debug of VPM signal and it seems like the outgoing call keep trying the 4 FXO ports which I assigned for outgoing call:
*Dec 28 01:24:51.057: htsp_timer_stop3 htsp_setup_req
*Dec 28 01:24:51.061: htsp_process_event: [0/0/1, FXOLS_ONHOOK, E_HTSP_SETUP_REQ ]fxols_onhook_setup
*Dec 28 01:24:51.061: [0/0/1] set signal state = 0xC timestamp = 0
*Dec 28 01:24:51.061: htsp_timer - 1300 msec
*Dec 28 01:24:51.313: htsp_process_event: [0/0/1, FXOLS_WAIT_DIAL_TONE, E_DSP_SI G_1100]fxols_power_denial_detected
*Dec 28 01:24:51.313: htsp_timer2 - 1000 msec
*Dec 28 01:24:51.317: htsp_timer_stop
*Dec 28 01:24:52.313: htsp_process_event: [0/0/1, FXOLS_WAIT_DIAL_TONE, E_HTSP_E VENT_TIMER2]fxols_power_den_disc
*Dec 28 01:24:52.313: htsp_timer_stop
*Dec 28 01:24:52.313: htsp_timer_stop2
*Dec 28 01:24:52.313: [0/0/1] set signal state = 0x4 timestamp = 0
*Dec 28 01:24:52.317: htsp_process_event: [0/0/1, FXOLS_ONHOOK, E_HTSP_RELEASE_R EQ]fxols_onhook_release
*Dec 28 01:24:52.445: htsp_timer_stop3 htsp_setup_req
*Dec 28 01:24:52.449: htsp_process_event: [0/0/2, FXOLS_ONHOOK, E_HTSP_SETUP_REQ ]fxols_onhook_setup
*Dec 28 01:24:52.449: [0/0/2] set signal state = 0xC timestamp = 0
*Dec 28 01:24:52.449: htsp_timer - 1300 msec
*Dec 28 01:24:52.701: htsp_process_event: [0/0/2, FXOLS_WAIT_DIAL_TONE, E_DSP_SI G_1100]fxols_power_denial_detected
*Dec 28 01:24:52.701: htsp_timer2 - 1000 msec
*Dec 28 01:24:52.701: htsp_timer_stop
*Dec 28 01:24:53.701: htsp_process_event: [0/0/2, FXOLS_WAIT_DIAL_TONE, E_HTSP_E VENT_TIMER2]fxols_power_den_disc
*Dec 28 01:24:53.701: htsp_timer_stop
*Dec 28 01:24:53.701: htsp_timer_stop2
*Dec 28 01:24:53.701: [0/0/2] set signal state = 0x4 timestamp = 0
*Dec 28 01:24:53.705: htsp_process_event: [0/0/2, FXOLS_ONHOOK, E_HTSP_RELEASE_R EQ]fxols_onhook_release
*Dec 28 01:24:53.893: htsp_timer_stop3 htsp_setup_req
*Dec 28 01:24:53.897: htsp_process_event: [0/0/3, FXOLS_ONHOOK, E_HTSP_SETUP_REQ ]fxols_onhook_setup
*Dec 28 01:24:53.897: [0/0/3] set signal state = 0xC timestamp = 0
*Dec 28 01:24:53.897: htsp_timer - 1300 msec
*Dec 28 01:24:54.149: htsp_process_event: [0/0/3, FXOLS_WAIT_DIAL_TONE, E_DSP_SI G_1100]fxols_power_denial_detected
*Dec 28 01:24:54.149: htsp_timer2 - 1000 msec
*Dec 28 01:24:54.149: htsp_timer_stop
*Dec 28 01:24:55.149: htsp_process_event: [0/0/3, FXOLS_WAIT_DIAL_TONE, E_HTSP_E VENT_TIMER2]fxols_power_den_disc
*Dec 28 01:24:55.149: htsp_timer_stop
*Dec 28 01:24:55.149: htsp_timer_stop2
*Dec 28 01:24:55.149: [0/0/3] set signal state = 0x4 timestamp = 0
*Dec 28 01:24:55.153: htsp_process_event: [0/0/3, FXOLS_ONHOOK, E_HTSP_RELEASE_R EQ]fxols_onhook_release
*Dec 28 01:24:55.517: htsp_timer_stop3 htsp_setup_req
*Dec 28 01:24:55.517: htsp_process_event: [0/0/0, FXOLS_ONHOOK, E_HTSP_SETUP_REQ ]fxols_onhook_setup
*Dec 28 01:24:55.517: [0/0/0] set signal state = 0xC timestamp = 0
*Dec 28 01:24:55.517: htsp_timer - 1300 msec
*Dec 28 01:24:55.773: htsp_process_event: [0/0/0, FXOLS_WAIT_DIAL_TONE, E_DSP_SI G_1100]fxols_power_denial_detected
*Dec 28 01:24:55.773: htsp_timer2 - 1000 msec
*Dec 28 01:24:55.773: htsp_timer_stop
*Dec 28 01:24:56.773: htsp_process_event: [0/0/0, FXOLS_WAIT_DIAL_TONE, E_HTSP_E VENT_TIMER2]fxols_power_den_disc
*Dec 28 01:24:56.773: htsp_timer_stop
*Dec 28 01:24:56.773: htsp_timer_stop2
*Dec 28 01:24:56.773: [0/0/0] set signal state = 0x4 timestamp = 0
*Dec 28 01:24:56.777: htsp_process_event: [0/0/0, FXOLS_ONHOOK, E_HTSP_RELEASE_R EQ]fxols_onhook_release
12-28-2009 06:58 AM
Port is detecting a power denial
Can you try "no supervisory disconnect signal"
12-28-2009 05:31 PM
Hi Bevila,
The problem resolved due to the telco backend hardware issue which caused the outgoing call failed. Appreciate your advice and assistance. Thanks.
06-11-2010 12:43 PM
I'm having the exact same problem as the original poster. I notice that this thread is very old, but perhaps someone could enlighten me to what is going on.
The only difference is that the following is what I use for my voice-ports:
trunk-group POTS-FXO
connection plar opx 2857
caller-id enable
wooiboontan, if possible, can you let me know what you did to fix it?
06-13-2010 06:44 PM
Hi Hyoun,
For my case the problem was not the CUE configuration issue and it was caused by the telco backend switching hardware faulty so after they have changed the equipment everything back to good.
I hope this helps.
Regards,
WB
02-11-2015 07:42 AM
WB,
Almost always it is the way the port is configured. For an FXO using UVERSE line converted to analog and plugged into and FXO the following works:
2851-LAB(config)#voice-port 0/2/0
2851-LAB(config-voiceport)#supervisory disconnect dualtone mid-call
2851-LAB(config-voiceport)#no battery-reversal
2851-LAB(config-voiceport)#cptone CN
2851-LAB(config-voiceport)#timing hookflash-out 50
Or for the entire line of the port:
voice-port 0/2/0
trunk-group Home 1
supervisory disconnect dualtone mid-call
no battery-reversal
cptone CN
timing hookflash-out 50
connection plar opx 103
description Home
caller-id enable
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