How can i cancel calls between extensiones with the same partition?

[LCMC]

Hi, everyone.

i hope you are well...

How can i cancel calls between extensiones with the same partition?

Regards.

[Rolando Valenzuela]

Is there for just one phone? Lets say you don’t want the receptionist to be able to call the CEO directly.

Or is for a group? Customer Service team cannot call Sales team?

Can you provide more details of your situation?

On my examples above, this will be the best solutions:

Move receptionist phone to another partition

Move Customer Service team to another partition or remove dial capability to those phones.

Rolando Valenzuela.

[LCMC]

i need that the call center agents of the do not call Between Their extensions, but the extensions are on the same partition ...

Regards.

[Dennis Mink]

Luis,

I think the answer to your question is already given more or less.

so I will recap, suppose your call center agents extensions are in Partition XYZ.  What you need to do for the CSS for the call agents, is to put all relevant partitions in, but leave the XYZ partition out. This will prevent the agents from calling each other.

good luck

[Rolando Valenzuela]

Dennis is right, uses CSS and the problem is solved.

Check this link, it can help: http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/22325-part-css-tn.html

[LCMC]

thank you very much for your help, i totally understand the Partition and CSSes.
but specific question is:
CUCM have any configuration for block the calls between extensions with the same partition?
maybe my question is odd...

[Dennis Mink · Accepted solution]

If your question is, 

CUCM have any configuration for block the calls between extensions with the same partition, other than CSS?    

then the answer is NO

[Venkatesh Perumal]

by assinging diffrnet css for the partition. 

[Nadeem Ahmed]

Luis, you can do it as recommended by Venperam (+5). you can simple assign different Partitions not the one which phones has in CSS (Calling Serach Space)

 Example

                      Partitions              CSS

Phone A       Internal                    Any Partition but not Internal one

Phone B      Internal                     same here

For more detail you can refer to below link

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/22325-part-css-tn.html

Br,
Nadeem

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