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how to allow call from Jabber without needs to add 9

networkexpert
Level 1
Level 1

Dear Team ,

currently I am ussing jabber for smartphone and any time I need to call a contact , I have to edit the contact and add 9 before calling as same as what i am doing when calling form desk phone.

how to bypass this requirement so from jabber only I can call mobile numbers without adding 9

CUCM 12.5.1

1 Reply 1

Jonathan Schulenberg
Hall of Fame
Hall of Fame

If your CUCM cluster only services a single national fixed-length numbering plan, such as the NANP, you can create Application Dial Rules. These are processed client-side before the SIP INVITE is sent to CUCM.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_6_1/ccmcfg/bccm-861-cm/b03adial.html

 

Because those rules are cluster-wide you usually cannot use them for clusters servicing multiple countries. In that scenario your only option is a separate CSS/Partitions/Route Patterns that do not require the off-bet access prefix. Be aware that Jabber is not exempt from the T.302 inter-digit time-out of CCM DigitAnalysis.