Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
System version: 11.5.1.13900-52,Altice SIP Trunks.All unanswered outbound calls will drop at 40 seconds. The test number I am using will ring forever if called from my cellphone or our NEC PBX. This happens to all phones in all CSS and PT. We are usi...
Hello everyone, We plan to move from CUCM 9.1.2 to 11.5. I would like to know if thereis a need for new licenses or not in order to allow the existing and the new phones to work. In fact, we got new Cisco Phones 7821 and 8845 which are not actually r...
Hi guys, For some reason my users can no longer dial extensions internally though the Jabber. It dials only entire phone number. The only thing I changed is the admin account for LDAP Directory, but new account is the domain admin, so I don't think t...
Hi all, I am currently using a Cisco 7962 phone for work. However, the dial pad will not work during a phone call e.g. "Press 1 for sales, press 2 for support" etc. and I cannot select any of these. I hear the beep when I press the numberpad but it's...
Hi All,I am trying to reset the voicemail and greetings password. Checked few documents & discussion in Cisco community to reset the same. Followed below steps but now phone is not even proceeding with the upgrade.It is just hanging up in CISCO LOGO ...
Hi I have set up a couple of conferencing 8831 phones on a CUCME. They are not registering and so have tried to factory reset them. When I go into admin the devices ask for a password. No password has been set on them and they are brand new out of th...
I have 20 yealink T23G phones connecting to a CISCO 2960x POE switch. The switch has a voice vlan which is tagged and PCs connect to the Yealink phones.the problem is during daily time the phone displays "Updating Network" and then displays "Obtainin...
Hi GuysWho knows does IP 8861 and 8841 support call recording feature without recording system just enable recording feature on Cisco CUCM? THX Harvey
Hello Everyone, I have just enabled multicast on my routers for our voice paging system and everything seems to work fine. However, I'm afraid I maybe missing some commands I could use to prevent multicast traffic from being generated to other inter...
Hello!We have the next problem:Two users speaks on 7942G phones through Call Manager. If first user speak something and second user speak some words at the same time, then each user hears interrupted voice of another. At 7940/third party devices the ...
Dear Cisco Community, I have an issue concerning the configuration of Call Pickup & Group Pickup on my Cisco IP Phones (CP-7841-K9) running in SIP mode. I have Cisco Call Manager Express CLI (v10.5) on a Cisco C2901 router [IOS (C2900-UNIVERSALK9-M),...
Hi experts, would like to check if there is any license requirement for moving CUCM 12.x cluster to mixed mode ? (enable encryption). Thanks
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We have run into an issue on a Cisco ATA190 where the call won't disconnect for an elevator call. The vendor is requesting an open loop disconnect signal, but the only thing I can see on the ATA's are timers for onhook and offhook detection. We hav...
Hi, Here's a problem I have with the 8851-3pcc. I don't know if you guys can help me with that : Setup8851-3pcc paired with an iPhone Steps to reproduce- Talk on the phone on a normal extension (ext1) with headset or handset (not speakerphone)- Recei...
