How to Clear the Call Histroy of Ip Phone using Call manager

[neeraj.suriyal]

Hi,

i want to remove the place call information as soon as call finished in ip phobe. can this done via call manager .

[Karthik Sivaram]

hi Neeraj,

One approach that can be used is to subscribe the phone to an XML

service that clears the call logs. Take a look at this  link and the examples

examples (this is part of the application development docs- XML Objects):

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/xsi/8_0_1/xmlobjects.html#wp1033858

Another workaround (not as elegant) is to use Extension Mobility for all users,

and set the service parameters to clear the call logs on logout. Last time I

looked, the user had to manually log out (auto logouts did not clear the logs),

so you'd want to check if  your using the later versions  before using that approach.

Hope this helps!

Thanks,

Karthik

[Aaron Harrison]

Hi

Another option is similar to what I posted here https://supportforums.cisco.com/message/1083377#1083377

Obviously if you are on a linux CCM (5+) then you can't put the xml file on a callmanager, but you can put it on any other web server the phones can access.

Regards

Aaron

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