01-30-2014 01:31 AM - edited 03-16-2019 09:31 PM
Dear all
I registered 6901 phone in cucm and its showing registered but on phone i hear a busy tone.
I cant make a call and also cant receive
please guide me ASAP
01-30-2014 02:10 AM
When do you get a busy tone? Do you habe a dial tone on the phone? Have you configured an extension number on the phone?
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"The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
01-30-2014 02:50 AM
as i pickup the hand set, it's just giving me a busy tone
no dial tone
yes i confgured the extension as well
01-30-2014 03:08 AM
Hi ,
what is the firmware version and CUCM you are using?
also, protocol for registration [SIP/SCCP]
regds,
aman
01-30-2014 03:16 AM
protocol SCCP
CUCM version 8.5.1
firmware : SCCP6901.9-3-1-SR1-3
01-30-2014 03:21 AM
Hi ,
Did u upload the Device pack in CUCM?
regds,
aman
01-30-2014 03:28 AM
Dears,
I GOT THE SOLUTION AND NOW IT'S WORKING
THANKS FOR YOUR PRECIOUS TIME
01-30-2014 03:30 AM
Hi,
I could find similar thread
https://supportforums.cisco.com/thread/2059319
what was the issue?
regds,
aman
12-22-2016 07:17 AM
DEAR OWAISQADRI . . . .WHAT WAS THE SOLUTION??? PLEASE SHARE!!! THANKS FOR YOUR PRECIOUS TIME.
04-14-2014 05:53 AM
What was the resolution on this. Others may want to know as well. You were looking for a solution ASAP but now you are not willing to take 30 seconds to update the rest of us that may run into the same issue. Not very nice.
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