How to delete multiple messages in the same mailbox all at once? Unity Connection

[z9jnhami1]

I just was assigned the task of administrating three Unity Connection servers that are networked. The Operator mailboxes on each system have been taking messages since 2010 and have over 5 thousand messages in them (nearly 3 mega bytes). I've corrected the set up so the mailboxes no longer are taking messages, but would like to delete all the new messages in order free up memory resources, and I don't want to undo all the Call Handler relationships in order to delete the mailboxes and then recreate them, etc. I used the PCA tool  to clean up the Operator MBX on a standalone Unity Connection that had nearly 1800 messages, but it took nearly 30 minutes for the PCA tool to load and another 4.5 hours to delete one message at a time (major carpal tunnel afterwards!).  For these mailboxes with 5-6K messages, the PCA tool was  not loaded after 3 hours!   Is there a faster, more efficient tool for deleting all new messages in a single mailbox? (i.e., Message Hunter?)

[heathrw]

You could try COBRAS to export the user and then use the COBRAS Backup editor to delete messages and then re-import (will need to confirm if you can over write existing user). If there are no major dependencies you could also try exporting the user mail box along with the settings and just greetings delete (or rename alias and change extension) and then re-import the clean no messages user.

http://www.ciscounitytools.com/

[Rob Huffman · Accepted solution]

Hi There,

+5 to heath for his good notes!

One nice way with Unity Connection is with the use of this excellent tool from the great suite of Unity Tools (use the ** reset" feature **).

Unity Connection Bulk User Delete   

For resetting users you have the option of emptying the mailbox,  resetting greetings, deleting voice names,  resetting passwords,  removing private lists and a number of other  options you may choose.   For installations where the user base “changes  over” frequently such as  schools this may be a nicer option.  This  option is also allowed for  CoRes installations since it does not involve  the removal of user  objects from the Connection database.

http://www.ciscounitytools.com/Applications/CxN/BulkUserDelete/BulkUserDelete.html

Cheers!

Rob

Please support CSC helps Kiva

https://supportforums.cisco.com/blog/12122171/cisco-support-community-helps-kiva

[GaryMB119]

This app works AMAZINGLY well, it is very easy to use, and can delete messages without affecting

the rest of the account./gb