02-09-2017
12:10 AM
- last edited on
03-25-2019
08:41 PM
by
ciscomoderator
Hello guys,
I got the problem that my client can't login for personal directory.
Even the user id and pin is correct.
The ip phone(7821) always show "error in authentication".
I am using CUCM 9.1
02-09-2017 05:35 AM
Make sure the PIN is not set to require change at next login.
Brandon
12-18-2017 10:39 AM
I have confirmed that they PIN is not set to force change and it will not login from phone. We are running 10.5.2
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