Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello All, Currently our CUCM backups are running with Freeftpd. I would like to check the credentials for SFTP. I couldn't find any good doc for SFTP commands to check/change the credentials in SFTP , Earlier guy left the company and i need to pe...
Hello, We have cisco CUCM, we have deployed jabber at our premises and it is working fine. the problem is that now that certifcate which deployed on Expressway E is now expire and i have other requirement too such as MRA i wanted to deploy one cisc...
Current situation: The Phone is @ reception Desk. Whenever a call comes through, there is a message appear "Temp Fail" when connected. which make the reception don't have options like, to Transfer/Hold/etc. these do not happen all the times, sometim...
Phone keep registering on display when connected. Current situation : Phone is removed from network , but in CUCM (version: 9.1.2.15900-7) still showing in Rejected state with IP (IP is not reachable as not connected in network) not showing in unknow...
Hello, Scenario: Call Forward All to a 4 digit TP that expands out to E164 format. 5170 to +13309265170. +13309265170 is a CTI Route Point that CFA's to Unity Call Handler. I can dial 5170 and it works but if I try to CFA it goes lines voicemail bo...
Hello, My current firmware is sip88xx.10-4-1OD-164-3PCC and I was looking to download the latest 3PCC firmware. I found this page 8851 SIP Software and came across "8811/8841/8851/8861 SIP IP Phone Firmware for 3rd Party Call Control cp-88xx.11...
Hi all, We have a funky new BE6000 for a customer and the CUCM installation goes without any problem but the IM&P bombs everytime. We've tried 4-5 times till now. DNS is okay NTP is okay Connectivity is okay But in the end this is the result: I...
Running CUCM 10.5.2 and IP Communicator 8.6.6 and have had an agent report that intermittently when transferring calls from UCCX the transfer button is grayed out. Any advice on what I should take a look at in troubleshooting? Her extension has max c...
Hi, A user of a 7821 currently hears conversations from another person other than the call the user is on. What are possible reasons this might be happening? Thanks
Hi guys good day; I have and IVR that gave me two options, but I need this IVR fwd the call to a cellphone number if nobody answer in the first two options. The sequence is: Call to 4000, say the message with the two options press 1 to transfer to ...
My customer has a BIZARRE SETUP:. Internal Users belong to the INTERNAL CSS and are assigned to the INTERNAL partition Agents are assigned to the AGENT partition The INTERNAL CSS only has the INTERNAL PARTITION IN IT Each agent has one DN on Lin...
Does anyone know if the BEKEM's are to supposed to have the DN's Organe light flash when a call comes in? On the BEKEM it does not flash it just lights up orange. On the main phone, all 5 line appearances will blink orange, just not the sidecar. I...
I will try to explain this behavior as simple as i could. 1.I have one active call in the physical phone (Cisco 7821) 2.I also have Cisco Jabber active and registered in my smartphone. 3.On my physical phone I receive a new incoming call, but my Ci...
Experts,Is there a way where we Auto create Extension Mobility profiles with the use of Self Provisioning feature? or How self Provisioning is usable in an Extension Mobility user environment. I understand how it normally works by pushing the configu...
Issue installing VOIP 7962 software, get following invalid upgrade message: Software Installation/Upgrade cmterm-7942_7962-sip.9-4-2SR3-1.k3.copName matches a filter which indicates the name does not represent a signed file. Upgrade requires sign...
