08-19-2013 02:21 PM - edited 03-16-2019 06:56 PM
As part of my CCNP-Voice lab I bought a 2801 setup a little home lab. Later I bought a AIM-CUE for it. Later still I got a 1GB CF card, but no matter what I do the CF card will not work in the AIM-CUE. I keep getting an error stating "Not a cisco support CF." I'm sure it is simply a matter of formating the card properly, but how?
I have a windows PC with a slot that fits, so I can format it there, if I knew the exact sintax.
Thanks.
This is my first post. Thanks for any help.
Solved! Go to Solution.
09-09-2013 11:15 AM
Leo,
I'm still having this problem. Have gone thru multiple CF cards, including a brand new 1GB Cisco card, all with the exact same results. Do you do anything to the cards before plugging them into the AIM-CUE?
Thanks.
Kirk
08-25-2013 05:12 PM
All,
So I think I've worked my way thru the CF problem, and am now having problems during the software load just after selecting the language. I opened a different discussion on that issue, and got an answer back saying that each AIM-CUE is shipped with signature on the flash card, and if the signature on the flash card is missing it will not boot.
That seems totally different that what I've been hearing about simply getting a new CF.
Either way, below is the output from my failed install. Any ideas what the cause is now?
Remove: /mnt/dwnld/pkgdata/cue-vm-nl_NL-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-sv_SE-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-no_NO-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-fr_CA-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-pt_PT-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-tr_TR-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-hu_HU-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-en_GB-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-de_DE-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-da_DK-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-pt_BR-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-ko_KR-langpack.nm-aim.7.0.6.prt1
INIT: Sending processes the TERM signal
mount: /sys not mounted already, or bad option
mount: /dev/pts not mounted already, or bad option
mount: mount point /dev/shm does not exist
Remounting device 03:01 ... OK
Remounting device 01:00 ... OK
Done.
Restarting system.
Initializing memory. Please wait. ... 256 MB SDRAM detected
BIOS Version: Cisco SE-AIM 01.02
BIOS Build date: 08/14/03
System Now Booting ...[BOOT-ASM]
Please enter '***' to change boot configuration:
Not a cisco supported CF. Please use cisco supported CF and reinstall the softw
are.
System Halted.
08-26-2013 04:05 AM
Log is incomplete and does not show the actual failure.
It could be simply the language file missing.
08-26-2013 06:42 PM
I really appreciate all the help. I've lost track of all the time I've spent trying to get this to work.
First I tried CUE 2.2, then 3.2.2, then 3.2.5, now 7.0.6. Below is the latest list of files I'm using to load. I think I have everything.
cue-installer.nm-aim.7.0.6
cue-vm-k9.nm-aim.7.0.6.pkg
cue-vm-langpack.nm-aim.7.0.6.pkg
cue-vm-license_12mbx_cme_7.0.6.pkg
cue-vm-en_US-langpack.nm-aim.7.0.6.prt1
cue-vm-full-k9.nm-aim.7.0.6.prt1
cue-vm-installer-k9.nm-aim.7.0.6.prt1
Below is as much of the install file as my system memory can hold.
Things do look funny right after I select the language, but I can't make out what it means.
Thanks.
Validating package signature ... done
Found Add-On Subsystem SID: e2e81cc6-39b5-47e1-9f83-b83c897fc50c Name: CUE Voice
mail Language Support Version: 7.0.6
Found Add-On Subsystem SID: c28339fa-f7ae-4732-85ab-fa6c68b5de0c Name: CUE Voice
mail Italian Version: 7.0.6
Found Add-On Subsystem SID: 49f09114-e0b0-4721-8b85-04be2064920c Name: CUE Voice
mail European Spanish Version: 7.0.6
Found Add-On Subsystem SID: 27e5e2ab-1622-4c02-8a0a-cfad0d932148 Name: CUE Voice
mail US English Version: 7.0.6
Found Add-On Subsystem SID: cf860289-67ac-4886-9295-a41e4c7a8487 Name: CUE Voice
mail European French Version: 7.0.6
Found Add-On Subsystem SID: f0a41398-3917-4d49-b5ab-c2b39a80c121 Name: CUE Voice
mail Latin American Spanish Version: 7.0.6
Found Add-On Subsystem SID: c4ca62e2-daff-40dc-b94e-bf20094bd700 Name: CUE Voice
mail Mexican Spanish Version: 7.0.6
Found Add-On Subsystem SID: 88a84158-c090-4203-bde8-0d62eda200c7 Name: CUE Voice
mail Arabic Version: 7.0.6
Found Add-On Subsystem SID: ab049397-cfad-4952-852a-8dfa69780cb8 Name: CUE Voice
mail Dutch Version: 7.0.6
Found Add-On Subsystem SID: d60c3add-0c6b-4a99-8e5c-31019fe7939e Name: CUE Voice
mail Swedish Version: 7.0.6
Found Add-On Subsystem SID: e1ed9919-31da-4c38-b029-9bbd8231d523 Name: CUE Voice
mail Norwegian Version: 7.0.6
Found Add-On Subsystem SID: 683674a5-e6ef-4c97-8e05-efbba1e6fe47 Name: CUE Voice
mail Canadian French Version: 7.0.6
Found Add-On Subsystem SID: c3d2409a-ae9a-47d3-baf0-3c1a3ff85d82 Name: CUE Voice
mail Portuguese Version: 7.0.6
Found Add-On Subsystem SID: b18bcd35-5a37-46af-b230-0d9c27713dec Name: CUE Voice
mail Turkish Version: 7.0.6
Found Add-On Subsystem SID: 3e72a8ae-45d2-4790-b0b5-9301600e886e Name: CUE Voice
mail Hungarian Version: 7.0.6
Found Add-On Subsystem SID: fa803d25-9c89-4171-a14c-ec12d6ed6b8c Name: CUE Voice
mail UK English Version: 7.0.6
Found Add-On Subsystem SID: 3f968fd0-6598-48e2-be1c-4af6c2e02e02 Name: CUE Voice
mail German Version: 7.0.6
Found Add-On Subsystem SID: 88f73a6c-884d-4838-b162-1b544dd6583f Name: CUE Voice
mail Danish Version: 7.0.6
Found Add-On Subsystem SID: a2ba4f96-3452-40c3-83ad-c442cb6bf42f Name: CUE Voice
mail Brazilian Portuguese Version: 7.0.6
Found Add-On Subsystem SID: ea206a88-e44f-488b-a660-114a3b179065 Name: CUE Voice
mail Korean Version: 7.0.6
Found Add-On Subsystem SID: 372fa3fd-1efb-4353-9005-45876646a351 Name: CUE Voice
mail Mandarin Chinese Version: 7.0.6
Found Add-On Subsystem SID: 6cdfed34-6d45-48fd-afe0-717e589c9aa9 Name: CUE Voice
mail Japanese Version: 7.0.6
Found Add-On Subsystem SID: 24cb0b00-ed1c-4463-bf6f-261b15dfb3e7 Name: CUE Voice
mail Russian Version: 7.0.6
WARNING:: Software installation will clear disk contents
Continue [n]? y
cleaning fs
prepfs.sh: aim reiser /mnt clean
hd_name: /dev/hda
hd_part: /dev/hda1
umount: /dev/hda1: not mounted
check_partition_count: 0
check_partition_flag: 1
The number of cylinders for this disk is set to 3897.
There is nothing wrong with that, but this is larger than 1024,
and could in certain setups cause problems with:
1) software that runs at boot time (e.g., old versions of LILO)
2) booting and partitioning software from other OSs
(e.g., DOS FDISK, OS/2 FDISK)
Command (m for help): Partition number (1-4):
Command (m for help): Selected partition 1
Command (m for help): Command action
e extended
p primary partition (1-4)
Partition number (1-4): First cylinder (1-3897, default 1): Using default value
1
Last cylinder or +size or +sizeM or +sizeK (1-3897, default 3897):
Command (m for help): Command action
e extended
p primary partition (1-4)
Partition number (1-4): First cylinder (10-3897, default 10): Using default valu
e 10
Last cylinder or +size or +sizeM or +sizeK (10-3897, default 3897): Using defaul
t value 3897
Command (m for help): The partition table has been altered!
Calling ioctl() to re-read partition table.
Syncing disks.
mkreiserfs 3.6.19 (2003 www.namesys.com)
Starting payload download
File : cue-vm-full-k9.nm-aim.7.0.6.prt1 Bytes : 89775753
Validating payloads match registered checksums...
- cue-vm-full-k9.nm-aim.7.0.6.prt1 ............................................
..........................................verified
Extracting install scripts ...
starting_phase:
install_files.sh /mnt/dwnld/.script_work_order
add_file /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 15 /dwnld/scripts/e
2e81cc6-39b5-47e1-9f83-b83c897fc50c usr/bin/products/cue/lang_ui_script.py tgz
tar: usr/bin/products/cue/lang_ui_script.py: time stamp 2010-09-25 08:26:23 is 1
49329002 s in the future
Scripts extraction complete.
Remove scripts work order /mnt/dwnld/.script_work_order
Running Script Processor for ui_install
Maximum 2 language add-ons allowed for this platform.
Please select language(s) to install from the following list:
Language Installation Menu:
# Selected SKU Language Name (version)
----------------------------------------------------------------------
1 ITA CUE Voicemail Italian (7.0.6)
2 ESP CUE Voicemail European Spanish (7.0.6)
3 ENU CUE Voicemail US English (7.0.6)
4 FRA CUE Voicemail European French (7.0.6)
5 ESO CUE Voicemail Latin American Spanish (7.0.6)
6 ESM CUE Voicemail Mexican Spanish (7.0.6)
7 ARA CUE Voicemail Arabic (7.0.6)
8 NLD CUE Voicemail Dutch (7.0.6)
9 SVE CUE Voicemail Swedish (7.0.6)
10 NOR CUE Voicemail Norwegian (7.0.6)
11 FRC CUE Voicemail Canadian French (7.0.6)
12 PTG CUE Voicemail Portuguese (7.0.6)
13 TUR CUE Voicemail Turkish (7.0.6)
14 HUN CUE Voicemail Hungarian (7.0.6)
15 ENG CUE Voicemail UK English (7.0.6)
16 DEU CUE Voicemail German (7.0.6)
17 DAN CUE Voicemail Danish (7.0.6)
18 PTB CUE Voicemail Brazilian Portuguese (7.0.6)
19 KOR CUE Voicemail Korean (7.0.6)
20 CHS CUE Voicemail Mandarin Chinese (7.0.6)
21 JPN CUE Voicemail Japanese (7.0.6)
22 RUS CUE Voicemail Russian (7.0.6)
----------------------------------------------------------------------
Available commands are:
# - enter the number for the language to select one
r # - remove the language for given #
i # - more information about the language for given #
x - Done with language selection
Enter Command:3
Language Installation Menu:
# Selected SKU Language Name (version)
----------------------------------------------------------------------
1 ITA CUE Voicemail Italian (7.0.6)
2 ESP CUE Voicemail European Spanish (7.0.6)
3 * ENU CUE Voicemail US English (7.0.6)
4 FRA CUE Voicemail European French (7.0.6)
5 ESO CUE Voicemail Latin American Spanish (7.0.6)
6 ESM CUE Voicemail Mexican Spanish (7.0.6)
7 ARA CUE Voicemail Arabic (7.0.6)
8 NLD CUE Voicemail Dutch (7.0.6)
9 SVE CUE Voicemail Swedish (7.0.6)
10 NOR CUE Voicemail Norwegian (7.0.6)
11 FRC CUE Voicemail Canadian French (7.0.6)
12 PTG CUE Voicemail Portuguese (7.0.6)
13 TUR CUE Voicemail Turkish (7.0.6)
14 HUN CUE Voicemail Hungarian (7.0.6)
15 ENG CUE Voicemail UK English (7.0.6)
16 DEU CUE Voicemail German (7.0.6)
17 DAN CUE Voicemail Danish (7.0.6)
18 PTB CUE Voicemail Brazilian Portuguese (7.0.6)
19 KOR CUE Voicemail Korean (7.0.6)
20 CHS CUE Voicemail Mandarin Chinese (7.0.6)
21 JPN CUE Voicemail Japanese (7.0.6)
22 RUS CUE Voicemail Russian (7.0.6)
----------------------------------------------------------------------
Available commands are:
# - enter the number for the language to select one
r # - remove the language for given #
i # - more information about the language for given #
x - Done with language selection
Enter Command:x
ui_install scripts executed successfully.
Starting payload download
File : cue-vm-en_US-langpack.nm-aim.7.0.6.prt1 Bytes : 28198577
Validating payloads match registered checksums...
- cue-vm-en_US-langpack.nm-aim.7.0.6.prt1 ...........................verified
No installed manifests found.
wo_path /mnt/dwnld/.work_order
sc /bin/installer_shutdown.sh /mnt/dwnld/.work_order
Shutting down processes ... Please wait
.
EXITED: dwnldr_startup.sh exit status 137
Process shutdown complete.
starting_phase:
install_files.sh /mnt/dwnld/.work_order
Sat Sep 25 09:27:52 UTC 2010
Remove: /mnt//
root directory
removing install_tmp
removing sw
add_file /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 6 /mnt tgz
add_file /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 9 /mnt tgz
add_file /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 11 /mnt tgz
add_file /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 13 /mnt tgz
add_file /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 15 /mnt tgz
add_file /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 17 /mnt tgz
add_file /mnt/dwnld/pkgdata/cue-vm-en_US-langpack.nm-aim.7.0.6.prt1 1 /mnt tgz
extract_mv_file: /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 4 /mnt lib
tgz
extract_mv_file: /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 4 /mnt bin
tgz
extract_mv_file: /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 4 /mnt etc
tgz
extract_mv_file: /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 4 /mnt sbin
tgz
install_file: 2VjKrF+SB6RwlA39dL02yGvgPRKULq3+SkvQtOasD+nFuJMGUS8kOW+ku6OZlHmU0+
Y57JNdvVMuCWp/AUqqrrewDqffuSDlXWsdgvFISygJ1ZkFSnmqeX3jQuodpYDQHFsFq0K350I7ftPLkw
/LVQy3SxkzCHQgYdiwS5DdUk0= __BZ_SIGNATURE__
bzsig ldbl -m aim -t bzsig 2VjKrF+SB6RwlA39dL02yGvgPRKULq3+SkvQtOasD+nFuJMGUS8kO
W+ku6OZlHmU0+Y57JNdvVMuCWp/AUqqrrewDqffuSDlXWsdgvFISygJ1ZkFSnmqeX3jQuodpYDQHFsFq
0K350I7ftPLkw/LVQy3SxkzCHQgYdiwS5DdUk0=
add_file /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 4 /mnt bzImage tgz
add_file /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg 7 /mnt sw/installed/manif
est/thirdparty_infrastructure_manifest.sig none
add_file /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg 1 /mnt sw/installed/manif
est/bootloader_prim_manifest.sig none
add_file /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg 8 /mnt sw/installed/manif
est/infrastructure_manifest.sig none
add_file /mnt/dwnld/pkgdata/cue-vm-langpack.nm-aim.7.0.6.pkg 20 /mnt sw/installe
d/manifest/lang_support_manifest.sig none
add_file /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg 10 /mnt sw/installed/mani
fest/global_manifest.sig none
add_file /mnt/dwnld/pkgdata/cue-vm-langpack.nm-aim.7.0.6.pkg 2 /mnt sw/installed
/manifest/en_US_lang_manifest.sig none
add_file /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg 9 /mnt sw/installed/manif
est/telephony_infrastructure_manifest.sig none
add_file /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg 3 /mnt sw/installed/manif
est/voicemail_manifest.sig none
add_file /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg 4 /mnt sw/installed/manif
est/bootloader_sec_manifest.sig none
add_file /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg 6 /mnt sw/installed/manif
est/installer_manifest.sig none
add_file /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg 2 /mnt sw/installed/manif
est/oscore_manifest.sig none
add_file /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg 5 /mnt sw/installed/manif
est/gpl_infrastructure_manifest.sig none
Remove: /mnt/dwnld/pkgdata/cue-vm-langpack.nm-aim.7.0.6.pkg
Remove: /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg
Remove: /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-it_IT-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-es_ES-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-en_US-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-fr_FR-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-es_CO-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-es_MX-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-ar_SA-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-nl_NL-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-sv_SE-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-no_NO-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-fr_CA-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-pt_PT-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-tr_TR-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-hu_HU-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-en_GB-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-de_DE-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-da_DK-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-pt_BR-langpack.nm-aim.7.0.6.prt1
Remove: /mnt/dwnld/pkgdata/cue-vm-ko_KR-langpack.nm-aim.7.0.6.prt1
INIT: Sending processes the TERM signal
mount: /sys not mounted already, or bad option
mount: /dev/pts not mounted already, or bad option
mount: mount point /dev/shm does not exist
Remounting device 03:01 ... OK
Remounting device 01:00 ... OK
Done.
Restarting system.
Initializing memory. Please wait. ... 256 MB SDRAM detected
BIOS Version: Cisco SE-AIM 01.02
BIOS Build date: 08/14/03
System Now Booting ...[BOOT-ASM]
Please enter '***' to change boot configuration:
Not a cisco supported CF. Please use cisco supported CF and reinstall the softw
are.
System Halted.
Initializing memory. Please wait. ... 256 MB SDRAM detected
BIOS Version: Cisco SE-AIM 01.02
BIOS Build date: 08/14/03
System Now Booting ...[BOOT-ASM]
Please enter '***' to change boot configuration:
Not a cisco supported CF. Please use cisco supported CF and reinstall the softw
are.
System Halted.
08-27-2013 09:34 AM
It seems like you have meet an unfortunate 'signature' lock of which existence I wasn't even aware, I suppose there is no practical solution to that except if you can find a CF card that passes whatever check is in BOOT-ASM.
08-28-2013 08:24 AM
So here's my problem. I've gone thru four different CF cards, including one from Cisco.
Couldn't there be something else going on?
09-05-2013 09:12 AM
All,
This problem is not answered. Still having the problem. Got a brand new 1GB Cisco CF card and still having the exact same problem. Any ideas (other than get a sixth CF card) would be appreciated.
Thanks.
Kirk
09-08-2013 07:28 AM
If this flash card behaves anything like the flash card from a Cisco WLC-6 wireless controller, you need to get a flash card from someone's working voicemail unit and do a DD block copy in linux with the same exact size Cisco flash card. Then load your different version of software from there.
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