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nanosynth
‎02-08-2021
Beginner
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5 Accepted Solution
30 Helpful Vote
1 Accepted Solution
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Member since ‎06-30-2012
161
Posts
64
Helpful
5
Solutions

Re: Abilities/Capabilities of the UCCX doing internal data parsing/manipulating/ordering

Created by in Contact Center
11-29-2020
11-29-2020
You are coming in crystal clear David, I totally agree with you. I just wanted to find a way to make...

Re: Abilities/Capabilities of the UCCX doing internal data parsing/manipulating/ordering

Created by in Contact Center
11-26-2020
11-26-2020
Hi David. I just got this working 2 days ago. I do not have it in real service yet for any actual cl...

Re: Abilities/Capabilities of the UCCX doing internal data parsing/manipulating/ordering

Created by in Contact Center
11-25-2020
11-25-2020
Although Anthony and David actually DO know what they are talking about, I just had to find a way to...

Re: Finesse has Problems with Certificate on Port 7443

Created by in Contact Center
11-13-2020
11-13-2020
Hey Anthony. Sorry about the domain name thing, all my UC servers in my lab and both my Expressway b...

Re: Finesse has Problems with Certificate on Port 7443

Created by in Contact Center
11-13-2020
11-13-2020
If someone knows, would you kindly tell me exactly what certificates from the UCCX that you are acce...

Re: Permalink Error In Finesse Desktop

Created by in Contact Center
09-17-2020
09-17-2020
I just got finished working on something like this. I have UCCX 10.6/Finesse. I followed the sample ...

Re: Finesse Gadget API failures

Created by in Contact Center
09-09-2020
09-09-2020
I am going through the same thing now as you. I am configuring the "Tropo" SMS Finesse app, but I ha...

Re: how to connect to UCCX 11.x Informix db as dbadmin

Created by in Contact Center
09-04-2020
09-04-2020
Do you know if the "BUG" is in UCCX 10.6 as well? I am trying to do the exact same thing you are and...

Re: 88XX offhook/onhook issues

Created by in IP Telephony and Phones
09-03-2020
09-03-2020
Well, we upgraded CUCM to 11.5(SU8) over the weekend and I still have 'chirping' phones going on in ...

Re: UCCX speech recognition tag problem

Created by in Contact Center
08-31-2020
08-31-2020
I attached everything for anyone to use, as when I was hunting for this stuff it was like non-existe...

Re: 88XX offhook/onhook issues

Created by in IP Telephony and Phones
08-22-2020
08-22-2020
Here is my answer from Cisco TAC about this, as it pertains in my case of these annoying off-hook/on...

Re: Abilities/Capabilities of the UCCX doing internal data parsing/manipulating/ordering

Created by in Contact Center
08-05-2020
08-05-2020
Wow, I NEVER would have even thought about that whole 'Java Heap' business, very interesting. What y...

Re: UCCX 10.6 step needed to execute http webcall to PHP script to write one word into MySQL database

Created by in Contact Center
08-05-2020
08-05-2020
I can, sure. I am not well versed in the UCCX when acting as a call que/CSR thing, like it does 99.9...

Abilities/Capabilities of the UCCX doing internal data parsing/manipulating/ordering

Created by in Contact Center
08-04-2020
08-04-2020
I am on a fact finding mission here. Sometimes I think I am like the only one who does what I do wit...

Re: UCCX 10.6 step needed to execute http webcall to PHP script to write one word into MySQL database

Created by in Contact Center
08-04-2020
08-04-2020
I have a question about knowing who the resource is before she answers the phone. All the logic work...
Public Statistics
Date Registered ‎06-30-2012 04:55 AM
Date Last Visited ‎02-08-2021 10:28 PM
Total Messages Posted 161
Total Helpful Votes Received 64
Helpful Votes Given To