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How To Get Logs of Voice Quality 3 days ago

hi all,

please help, 

How To Get Logs of Voice Quality 3 days ago such as : avg MOS LQK, sender or rcvr packets etc?

thanks

alpert

7 Replies 7

Aseem Anand
Cisco Employee
Cisco Employee

Hi,

You can use the CMR reports to check the call quality statistics.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/10_0_1/cdrdef/CUCM_BK_CBB143DE_00_cucm-cdr-administration-guide-100/CUCM_BK_CBB143DE_00_cucm-cdr-administration-guide-100_chapter_0110.html

Aseem

(Please rate if useful)

hi anand,

there are nothing there,

just dest number and ori number....and mac address..

may be you know another way?

thanks

Alpert

Hi,

Do you have call diagnostics enabled?

System -> Service Parameters

Aseem

yes i have make it enable

alpert

hai all,

any solution with my problem?

thanks

Manish Gogna
Cisco Employee
Cisco Employee

Hi Alpert,

CMR ( voice quality ) data should be generated in case the service parameter for Call Diagnostics is enabled. If this is not working even after enabling this parameter then please give details of the call flow involved as I think there were a few bugs raised for CMR data not being generated in some scenarios. Always a good idea to include the exact cucm version with these posts.

Manish

hai manish,

here Dial Number Analyzer,

DNA Analysis Output

  • Results Summary
    • Calling Party Information
      • Calling Party = 1xxx
      • Partition = PT_Internal:PT_CallPark:PT_PSTN_L-A04:PT_PSTN_L-A11:PT_PSTN_L-A07:PT_PSTN_L-A09_JKT:PT_PSTN_D-A08:PT_PSTN_D-A05_JKT:PT_PSTN_D-A05_BPN:PT_RMG_A11:PT_RMG_A12:PT-VM-Port:PT-VM-Pilot
      • Device CSS =
      • Line CSS = CSS_me-08-JKT
      • AAR Group Name =
      • AAR CSS =
    • Dialed Digits = 1xxx
    • Match Result = RouteThisPattern
    • Matched Pattern Information
      • Pattern = 604001xxx
      • Partition = PT_Internal
      • Time Schedule =
    • Called Party Number = 604001xxx
    • Time Zone = Etc/GMT
    • Call Classification = OnNet
    • InterDigit Timeout = NO
    • Device Override = Disabled
    • Outside Dial Tone = NO
  • Call Flow
    • TranslationPattern :Pattern= 1XXX
      • Partition = PT_Internal
      • Positional Match List = 604001xxx
      • Calling Party Number = 1xxx
      • PreTransform Calling Party Number = 1xxx
      • PreTransform Called Party Number = 1xxx
      • Calling Party Transformations
        • External Phone Number Mask = NO
        • Calling Party Mask =
        • Prefix =
        • CallingLineId Presentation = Default
        • CallingName Presentation = Default
        • Calling Party Number = 1xxx
      • ConnectedParty Transformations
        • ConnectedLineId Presentation = Default
        • ConnectedName Presentation = Default
      • Called Party Transformations
        • Called Party Mask = 1XXX
        • Discard Digits Instruction = None
        • Prefix = 60400
        • Called Number = 604001xxx
    • Directory Number :DN= 604001xxx
      • Partition = PT_Internal
      • TypeCFACSSPolicy = Use System Default
      • Call Classification = Unknown
      • Forwarding Information
        • Forward All : DN = VoiceMail = No CSS = CSS_me-10-JKT
        • Forward Busy
          • Internal : DN = 1683 VoiceMail = No CSS = CSS_me-00
          • External : DN = 1683 VoiceMail = No CSS = CSS_me-00
        • Forward No Answer
          • Internal : DN = 1683 VoiceMail = No CSS = CSS_me-00
          • External : DN = 1683 VoiceMail = No CSS = CSS_me-00
        • Forward No Coverage
          • Internal : DN = VoiceMail = No CSS = CSS_me-00
          • External : DN = VoiceMail = No CSS = CSS_me-00
        • Forward Unregistered
          • Internal : DN = 16xx VoiceMail = No CSS = CSS_me-00
          • External : DN = 16xx VoiceMail = No CSS = CSS_me-00
        • CFDF : DN = VoiceMail = No CSS =
        • Pickup Group Number = 10#
      • Device :Type= Device Profile
        • Device Status = UnKnown
        • Device Name = xxxxxxxx
        • Ignore Presentation Indicators = Disabled
        • Logged Into Hunt Groups = Disabled
        • Alerting Name = mr xxxx
        • Dual Mode = Disabled
        • Do Not Disturb(DND)
          • DND Status = Disabled
          • DND Option =
          • DND Incoming Call Alert =
        • DeviceProfile
          • DeviceLoggedIn =
          • LoginUserid =
          • LoginTime =
          • LoginDuration =
          • DeviceProfileType =
        • Automated Alternate Routing (AAR)
          • AAR Group Name =
          • AAR Calling Search Space =
          • AAR VoiceMail Status = Disabled
          • AAR Destination Mask =
          • AAR Prefix Digits =
  • Alternate Matches
    • Partition :Name= PT_Internal
      • Pattern
        • Pattern = 604001XXX
        • Pattern Type = Enterprise
        • CallManager Device Type = AccessDevice
        • PatternPrecedenceLevel = PlDefault
        • PatternRouteClass = RouteClassDefault

cucm version 10.5.2.11900-3

thanks