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how to load firmware into 7961 IP Phone

a3948692
Level 1
Level 1

hi all,

My senario is:

I'm setting up CISCO VoIP from the ground, server is not ready yet.

and I received 2 reused 7961 IP Phone, when I try to setup the phone I found can't change settings.

so, I resetted it.... but I really don't know on cisco ip phone "reset" means erase firmware also,

guys, how can I load firmware into the phone even without CME ready? ( I've downloaded firmware sccp.9-0-2SR2)

thanks!

1 Accepted Solution

Accepted Solutions

Jonathan Schulenberg
Hall of Fame
Hall of Fame
If CME is properly configured this process is irrelevent because it will do this for you. Here's the manual way since you asked:
You'll need a TFTP server such as tftpd32 and and the XMLDefault.cnf.xml file which I have attached a copy of to this thread.
  1. Download the firmware you want in a ZIP format. Extract it to a directory when downloaded.
    NOTE: The .cop or .cop.sgn formats will not work for this operation.
  2. Copy the attached XML file to that directory with the exact same filename and capitalization.
  3. Open the file and edit the appropriate element for your device model. The value must be set to the filename of the .LOADS file without the extension. In this example file attached, the 7961 is set to 9.0(3) so it would look like this:
    SCCP41.9-0-3S
  4. Launch your tftp server and use the directory you extracted the files to as the root. Ensure your firewall is allowing communication on UDP port 69.
  5. Update the DHCP server's option 150 to point at the IP address where tftp32 is listening.
  6. The phone will pull firmware from this location at the next boot.

View solution in original post

3 Replies 3

Jonathan Schulenberg
Hall of Fame
Hall of Fame
If CME is properly configured this process is irrelevent because it will do this for you. Here's the manual way since you asked:
You'll need a TFTP server such as tftpd32 and and the XMLDefault.cnf.xml file which I have attached a copy of to this thread.
  1. Download the firmware you want in a ZIP format. Extract it to a directory when downloaded.
    NOTE: The .cop or .cop.sgn formats will not work for this operation.
  2. Copy the attached XML file to that directory with the exact same filename and capitalization.
  3. Open the file and edit the appropriate element for your device model. The value must be set to the filename of the .LOADS file without the extension. In this example file attached, the 7961 is set to 9.0(3) so it would look like this:
    SCCP41.9-0-3S
  4. Launch your tftp server and use the directory you extracted the files to as the root. Ensure your firewall is allowing communication on UDP port 69.
  5. Update the DHCP server's option 150 to point at the IP address where tftp32 is listening.
  6. The phone will pull firmware from this location at the next boot.

hi, tried but it kepts load  "term61.default.loads"

modify as: SCCP41.9-0-2SR2S

tftp log: (try tftpd32 & soloarwinds tftp)

Connection received from 172.16.4.8 on port 49152 [21/11 15:05:55.432]
Read request for file . Mode octet [21/11 15:05:55.436]
Using local port 59836 [21/11 15:05:55.437]
: sent 2 blks, 642 bytes in 0 s. 0 blk resent [21/11 15:05:55.466]
Connection received from 172.16.4.8 on port 49153 [21/11 15:05:56.361]
Read request for file . Mode octet [21/11 15:05:56.364]
Using local port 59837 [21/11 15:05:56.367]
: sent 2 blks, 642 bytes in 0 s. 0 blk resent [21/11 15:05:56.381]

Directory of D:\SCCP\cmterm-7941_7961-sccp.9-0-2SR2

11/21/2010  03:55 PM   

          .
11/21/2010  03:55 PM              ..
03/29/2010  11:20 AM         3,081,322 apps41.9-0-2ES3.sbn
03/29/2010  11:20 AM           506,250 cnu41.9-0-2ES3.sbn
03/29/2010  11:20 AM         2,157,511 cvm41sccp.9-0-2ES3.sbn
03/29/2010  11:20 AM           540,253 dsp41.9-0-2ES3.sbn
03/29/2010  11:20 AM         1,628,241 jar41sccp.9-0-2ES3.sbn
03/29/2010  11:20 AM               642 SCCP41.9-0-2SR2S.loads
03/29/2010  11:20 AM               642 term41.default.loads
03/29/2010  11:20 AM               642 term61.default.loads
11/21/2010  03:44 PM             1,403 XMLDefault.cnf.xml
               9 File(s)      7,916,906 bytes
               2 Dir(s)  108,408,557,568 bytes free

hi, Jonathan, I switch to version 8.35 and it works. thx!

why cisco put a unusable fimware on it...