How to make the AA via directly dial to internal extension

[Kyaw Kyaw San]

Dear Nipun Singh Raghav ,

I would like to directly dial the international extension after voice announcement or press"0" to perator.

Do I need to modify the TCL script file for dial the internal extension.I cant find the way how to make it.Please kindly instruct how to do it.

[R0g22 · Accepted solution]

Yes, you would need to edit the TCL script to accomplish that. You can post your query over at DevNet support forums.

[Kyaw Kyaw San]

Dear Nipun Singh Raghav,

 

Now the AA service working well according to your instruction.But I can't see the caller-ID number of caller who pass via the AA service.When I enable the caller ID on PSTN port,the AA service does not work.Why it happen like that?Could you help to fix this issue.
For another PSTN port,when I call the PSTN number of that port go and fall into AA service though that doesn't run AA service but caller-ID enable.When I disable the caller-ID off ,it directly go to the associated extension.You may kindly check the config script below.


voice-port 0/1/0
 trunk-group PSTN
 description 3592390
!
voice-port 0/1/1
 trunk-group PSTN
 description 3592395
!
voice-port 0/1/2
 trunk-group PSTN
 description 3592392
!
voice-port 0/1/3
 trunk-group PSTN
 description 3592393
!
voice-port 0/2/0
 trunk-group PSTN
 description 3592394
!
voice-port 0/2/1
 connection plar opx 2012
 description 3592395_for_MGR
!
voice-port 0/2/2
 description 3592396-FAX
!
voice-port 0/2/3
 description null

------------------------
dial-peer voice 100 pots
 service aa-test
 answer-address .
 port 0/1/0
!
dial-peer voice 101 pots
 service aa-test
 answer-address .
 port 0/1/1
!
dial-peer voice 102 pots
 service aa-test
 answer-address .
 port 0/1/2
!
dial-peer voice 103 pots
 service aa-test
 answer-address .
 port 0/1/3
!
dial-peer voice 104 pots
 service aa-test
 answer-address .
 port 0/2/0

[R0g22]

Is this on the same ISR-4k ?

[R0g22]

And also, post this as a new thread.

[Kyaw Kyaw San]

Dear Nipun Singh Raghav,

Yes same ISR4K.I dont know how do I post as a new thread.Please.

[R0g22]

Just create a new post like you did for this one.