09-15-2020 10:47 AM
I have a user with multiple lines on their phone. Often she will go to make a call but someone opens up a line on her phone at the same time. The undesired extension is switched to active just when she is trying to place a call and she gets inadvertantly connected to the wrong line. How to change this behavior on the phone?
Solved! Go to Solution.
09-15-2020 01:23 PM
Can you try setting "Always Use Prime Line" to "On" on the device configuration page?
09-15-2020 01:23 PM
Can you try setting "Always Use Prime Line" to "On" on the device configuration page?
09-15-2020 02:13 PM
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide