11-02-2012 05:17 AM - edited 03-16-2019 01:59 PM
Hi to all ,
I have some phone traveling to my office , i have the serial numbers only . There-s exist a way to bind both and obtain mac address ?
Thanks a lot !!
11-02-2012 06:09 AM
You can obtain the MAC from the back og the phone by looking at the sticker. Also you can show cdp neighbors your switch, or can access the phone directly.
The MAC of the phone cant be changed or spoofed, neither theres a direct relation between serial number and MAC.
Also CISCO keeps only the serial number not the MAC within its records.
Sent from Cisco Technical Support iPhone App
08-31-2017 05:48 PM
08-31-2017 07:32 PM
If those are registered in CUCM or CME you can get the info there.
08-31-2017 10:54 PM
09-03-2017 08:27 PM
11-07-2019 03:21 AM
Hi all,
I have the same question today.
From all articles it looks like there is no Cisco tool to find the MAC addresses.
Is this still the case today in 2019?
Thank you in advance.
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