Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have a floating DN set up to forward calls to an AA at night (x8837) and send it to a hunt group during the day (x8905). That works fine. What doesn't work is the night service code to toggle night service on and off. I see the message on the pho...
Recently I've been getting more and more people complaining about calls disconnecting. The users are saying that they will be on a call from about 10min to 30min and the calls just drops and they get a fast busy. I wanted to know has anyone seen this...
I just setup a UC560. I'm able to make outbound calls on my SIP trunk, but inbound is failing. On the other end I get one ring and then a disconnect. Support says it may be a providor issue, but I still find it strange that I can make outbound cal...
Client switched from jabber to hard phones. And when we did the audio quality in recordings is very bad. Very choppy and words getting clipped. We were using 7941s. But switched a couple to 8841s and same thing is happening. Now the odd part is I cap...
Hi everyone, A friend asked me if I knew how to get his Cisco phones in portuguese/Brazil. I don't even know where I would get the locale files or even if the folder would be named portuguese_brazil, following the English examples. Has anyone ever do...
Hoping that someone has some insight into this issue and can assist. I have two phones that were previously configured for end users who are no longer with my company. Normally I would use Call Manager to delete these phones and the phones would then...
We have been having a weird outgoing call issue. Our PBX runs on CUCM 8.6 and we use Cisco 2921 as voice gateways. The voice gateway we are having issues with has an E1 (Mexico-Telmex) line. Incoming calls work fine. Outgoing calls stop working about...
Hello,We have an issue with somes ip phones in our Call Manager cluster. Call Manager version is 8.6.2.23052-1. Some certificates of Call Manager are expired, and for this reason, somes ip phones not register in Call Manager. Expired certificates:- T...
HelloHow can i setup call manager express(CME) with 3560 Catalyst switch?
Has anyone had any success setting up a SIP trunk between a CUBE and 3CX phone system. The SIP trunk is not registering, but when I make calls to extensions on the 3CX I can see it Invite, Try, Authenticate, Acknowledged, and then I get a 404 User un...
Hello, My customer has an issue with Call Transfer when he uses the Directory (Corporate or on External server), instead, everything works properly if he dials the number manually. Scenario Incoming call from PSTN, the Cisco IP Phone 8865 accepts th...
Hi All, I need some advise on the issue with Fax. We recently migrated a customer from ISDN to SIP and Cisco CUCM. They have Fax machines connected via an ATA. The issue is that it requires up to 4 calls before the fax is answered and it takes up to ...
Hi Guys, Need some help. We are implementing SIP connection and I am new for this. I cannot make it work. I already did what the article or forums but still failed. Here is the topology. Attached files are sip config and debug. I am hoping that you c...
Hi,Would like to know the following,The publisher and subscriber both show the phones of one particular cluster showing all the phones in unknown status but if we checked them physically the phones are registered well and able to make calls and recei...
Dear All,We are using Clustered CUCM 5.1 and suddenly new problem happen which is when making a local call from some phones the users cant here each other!!What could be the problem??
