how to stop the hunt pilot from logging as missed calls

[stevenholzem]

Hello Everyone,

I am running CUCM 9.1 and have a simple Hunt Pilot setup. The customer complained that when he or she does not answer the call that originated in the hunt pilot, a missed call is displayed on the phone. How do I get rid of that without losing the ability to log normal missed calls? Is it possible?

Thank you

Steven

[Nadeem Ahmed · Accepted solution]

Hello Steven,

What is the algorithm you are using?

also please refer to below threads , might help you.

https://supportforums.cisco.com/discussion/10789326/missed-calls-hunt-groups

https://supportforums.cisco.com/discussion/11280136/hunt-list-cucm-85

Br,

Nadeem Ahmed