06-01-2011 03:25 AM - edited 03-16-2019 05:14 AM
Hello,
Our client is asking if is possible to use AbbrDial for transfers calls.
I configure the softkey, with AbbrDial in:
Digits After first
off hook
off hook with features
but when push button Transfer appear the softkey AbbrDial and then push it but not did nothing. So try to dial number 1 (this is a AbbrDial) and the softkey AbbrDial dissapear.
in on hook the AbbrDial 1 is work fine.
note: their phone is 7945 and not button is available for config Speed dial - BLF.
Also is asking if can see names for the AbbrDial.
he ask in on hook push the number 1 and then push AbbrDial not appear the name before dial?. he ask why is dial automaticly?.
I say he can check by menu all his abbrdial and names, but he said is to many complicated for the end users push many buttons and surfing for check this.
06-01-2011 07:03 AM
No, you cannot use abbrdial for transfer.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
06-02-2011 06:37 AM
Doesn't help for your 7945 phones, but AbbrDial transfer is a feature with the 9951 phones (I'm on CM 7.1.3). When you push the transfer button, one of the soft buttons becomes "Speed Dial". I'm assuming you can do it with all of the newer phone models (89xx, 99xx) but I only have 9951's.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide