01-02-2020 12:02 PM
I need to upload a custom ringtone to a 8841 that’s running multi platform firmware. It’s stand alone and not using CCM
I can’t see how this is done. Any ideas
01-02-2020 02:08 PM
As per my experience, we can only do it through CUCM.
you can try below :
01-02-2020 04:10 PM
Im starting to think this is the case and can’t be done.
thanks
01-03-2020 06:28 AM
Hi,
Please refer to page 162 and 163 on the admin guide:
might be what you're looking for.
Thanks
01-03-2020 11:48 AM
Thanks, i think im neary there i just must be missing something my file path fot the custome tone is
n=Custom;w=tftp://192.168.0.106:69/oldbell1.mp3;c=1
however its not uploading the new tone, any ideas what ive done wrong?
01-06-2020 01:07 AM
Can you try converting the MP3 file to WAV?
It wont work with MP3
01-06-2020 09:52 AM
Thanks. So if I convert to WAV will my link work then?
01-06-2020 11:56 AM
Tried this as a .wav file and it still doesnt work, its just not pulling in the file, i have confirmed the tftp server works as i can update the firmware on phone, but for some reason i just cant get it to upoad any type of file.
01-07-2020 08:46 AM
Just out of curiosity, what is the firmware version you're using?
I'm not being able to upload a custom ringtone either, it might be a bug.
01-07-2020 08:51 AM
Thanks. I tried 11.0.1 and the latest.
01-07-2020 09:04 AM
I can upload an image ok I just can’t upload audio.
01-08-2020 03:00 AM
It turns out, this is not yet supported on MPP. It used to be supported on SPA phones though.
Its in the backlog but we don't know when it will be supported.
02-02-2021 09:38 AM
Hi, did this get added yet in latest firmware 11.3.3?
Any idea when it might be due.
Thanks - Dean
02-02-2021 09:08 PM
No it hasn't been added to 11.3.3 and unfortunately we don't have a set date on when the feature will be released.
10-22-2021 07:03 AM
Still not added in 11.3.5, hummm, Grrr
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