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How to use External Call Control Profile with Hunt Pilot in CUCM

ktaro
Level 1
Level 1

Hello all,

 

I'm using Hunt Pilot to use common voicemail in CUCM12.5.

I want to use the External Call Control Profile, but found that it is not available on the Hunt Pilot.

Is there any alternative?

 

Thanks in advance.

6 Replies 6

What you are trying to achieve with ECCP on hunt pilot. 



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Thank you for your reply.

 

I use the Hunt Pilot to ring all the phones when I receive a call(incoming).

 

I use it to convert phone numbers to carrier IDs.

I have already created an application using ECCP.

AFAIk it can be applied on Line settings. apply it on Line group member's line page. 

 

 



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I use a common voice mail so that if there is no response for 10 seconds, it will be forwarded automatically.

Can this be set in a line group?

Hunt group setting will override line forwarding settings. So line forwarding setting will not work. You need to do the Forward settings  on  Hunt Pilot. 

 



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Does that mean I can't use the External Call Control Profile on Hunt Pilot?