05-27-2021 12:25 PM - edited 05-27-2021 12:27 PM
Hello all,
I'm using Hunt Pilot to use common voicemail in CUCM12.5.
I want to use the External Call Control Profile, but found that it is not available on the Hunt Pilot.
Is there any alternative?
Thanks in advance.
05-27-2021 09:54 PM
What you are trying to achieve with ECCP on hunt pilot.
05-27-2021 10:55 PM - edited 05-27-2021 11:01 PM
Thank you for your reply.
I use the Hunt Pilot to ring all the phones when I receive a call(incoming).
I use it to convert phone numbers to carrier IDs.
I have already created an application using ECCP.
05-28-2021 01:25 AM
AFAIk it can be applied on Line settings. apply it on Line group member's line page.
05-28-2021 11:29 AM
I use a common voice mail so that if there is no response for 10 seconds, it will be forwarded automatically.
Can this be set in a line group?
05-28-2021 09:24 PM
Hunt group setting will override line forwarding settings. So line forwarding setting will not work. You need to do the Forward settings on Hunt Pilot.
05-31-2021 09:15 AM
Does that mean I can't use the External Call Control Profile on Hunt Pilot?
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide