05-16-2008 05:00 AM - edited 03-15-2019 10:42 AM
I'll do my best to try and explain what is happening...
The customer started out with a 7920 as a member of a hunt-group, along with a few other extension.
The 7920 went bad and they decided to replace. They moved the ephone-dn to the replacement 7920. Remeber, the -dn is still a memebr of the hunt-group as well. So, when they went to test the hunt-group the replacement 7920 with the old -dn didn't ring. The 7920 will go into dnd, but when you take it out of dnd it displays logged out of hunt-group. I tried moving the -dn to another phone as well as back to the original 7920 amd get the same results.
A show hunt-group also shows that particular extension as logged out. Since there is a member of the hunt-group logged out, I can't even remove the -dn from the hunt-group.
I've search through the config and don't see the -dn assiged to any other device.
Is there a way to clear or reset the -dn's hunt-group dial-peer, or force it to login.
Short of rebooting the router, I'm stuck
Ideas?
Thanks.
05-16-2008 07:16 AM
Reboot time. Good occasion for uprade, also.
05-16-2008 07:23 AM
Lovely!
Any word yet on how the 12-4-11.XW7 is treating people?
Thanks again as always!
05-16-2008 07:27 AM
I have some XW7 installs. No trouble reports.
05-16-2008 07:30 AM
Great! Thanks again!
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