Hunt Group Failure on Callmanager 4.1(3)sr2

[Steven Gould]

I have setup a hunt group with two numbers. When I call the hunt pilot number the first extension rings but then when the Reversion Timeout (set in the Line Group) expires I get a busy tone instead of it ringing the other number. I have tried re-creating the hunt group, resetting all the resettable devices including handsets and changing the pilot number. I have also tried different settings in the Line Group configuration for distribution algorithm and hunt options - all to no avail.

I hope someone can shed some light on this for me.

[Chris Deren]

What happens when you set the algorithm to Broadcast? Do both phones ring at the same time?

Chris

[Steven Gould]

The lines in the group are shared - I suspect because I am using extention mobility. As far as I am aware you cannot use the Broadcast algorythm with shared lines.

[Steven Gould]

We have decided to look at this another way and to hold the hunt group plan for now. I'll revisit this later on. Thanks for the comment Chris.