02-07-2018 08:24 AM - edited 03-18-2019 12:23 PM
I'm trying to use CME 8.6 Hunt Group settings to forward incoming calls to an external number (a web-based AA). But I keep getting fast busy signal. I've also tried CFA from CME interface and soft key on the phone and get the same result.
I have .T listed in Transfer Patterns.
I have tried listing the external number as Secondary & Final and get the same result.
I am able to dial the number from my phone.
I feel like I'm missing a setting somewhere ... please help. Thanks!
02-07-2018 09:33 AM
02-07-2018 09:36 AM
02-07-2018 09:44 AM
No dial plan patterns are set in the CME. Do I need to set them for this to work?
@R0g22 wrote:
What Mohammed said and is your dial plan able to accommodate for the CFA number and extend the call to Telco ?
02-07-2018 09:45 AM
02-07-2018 09:52 AM
I've been using the CME 8.6 GUI. I can access the router command line interface, do I just type showrun?
02-07-2018 09:58 AM
Maybe this is what you're asking for?
Current configuration : 12861 bytes
!
! Last configuration change at 14:27:11 PST Mon Feb 5 2018 by admin
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname SVBC-R002
!
boot-start-marker
boot-end-marker
!
!
!
no aaa new-model
!
clock timezone PST -8 0
clock summer-time PDT recurring
!
dot11 syslog
ip source-route
!
!
ip cef
!
ip dhcp excluded-address 10.80.3.1 10.80.3.10
!
ip dhcp pool Voice
network 10.80.3.0 255.255.255.0
default-router 10.80.3.2
option 150 ip 10.80.3.2
!
!
no ipv6 cef
!
multilink bundle-name authenticated
!
!
!
!
!
!
!
voice service voip
ip address trusted list
ipv4 10.80.3.0 255.255.255.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
sip
session refresh
registrar server expires max 600 min 60
!
ephone-hunt 1 sequential
pilot 100 secondary 97028294101
list 200, 111
final 200
preference 0 secondary 7
timeout 10, 10
no-reg pilot
!
!
!
banner motd ^C
02-07-2018 10:00 AM
02-07-2018 10:11 AM
02-07-2018 10:15 AM
02-07-2018 10:56 AM
Sorry -- forgot to change the final number to the external number.
! ephone-hunt 1 sequential pilot 100 secondary 7028710150 list 200, 111 final 97028294101 preference 0 secondary 7 timeout 10, 10 no-reg pilot !
02-07-2018 11:15 AM
02-07-2018 11:17 AM
02-07-2018 11:26 AM
@R0g22 wrote:
I believe the Diversion header being sent to your ITSP is incorrect. We will see better in the logs. I see you have "302" disabled as well so we should be good on that part.
I've attached the show all with the debug turned on.
02-07-2018 11:29 AM
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