12-27-2015 03:21 AM - edited 03-17-2019 05:20 AM
Hello
I have problem with cucm 10.5.2-10000-5 .
sometime when I call to hunt pilot I got silnce in queue(hunt pilot) .
after we made reset to server MOH the problem solved .
call flow:
PSTN->VG(MGCP)->Hunt pilot
I found a bug .
https://tools.cisco.com/bugsearch/bug/CSCuq94353/?referring_site=bugquickviewredir
How can I make sure that this bug?
Solved! Go to Solution.
12-27-2015 03:47 AM
is the issue happening with both internal and external calls ?
if its for external calls only, then make sure the right MRGL which has the MOH is assigned to the gateway.
also have a look on the bug once, where the fix is on 11.x
https://tools.cisco.com/bugsearch/bug/CSCuh15872
Venkatesh.
-Do rate helpful posts.
12-27-2015 03:47 AM
is the issue happening with both internal and external calls ?
if its for external calls only, then make sure the right MRGL which has the MOH is assigned to the gateway.
also have a look on the bug once, where the fix is on 11.x
https://tools.cisco.com/bugsearch/bug/CSCuh15872
Venkatesh.
-Do rate helpful posts.
12-27-2015 05:34 AM
The problem occurs in external calls.
12-27-2015 04:31 PM
please get this verified by Cisco TAC as this behavior seems to be bug as mentioned.
12-30-2015 01:57 AM
I have 3 server moh ,
when I disable server 1ׂ (server moh) .
The problem solved .
any idea?
12-30-2015 02:00 AM
Looks like the moh file is not uploaded on the server on which you disabled moh server. Upload the mob file on this server as well.
Manish
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