ICT Trunk shown "ASCII Alerting name" instead of "Alerting Name."

[tanan.ead1]

Dear All

I have connected 2 CUCM Cluster via ICT Trunk when user make a call itsshown "ASCII Alerting name" instead of "Alerting Name." of the calling party. but on the same cluster it shown "Alerting Name." Normally.

Please Help

Thanks.

[Anoop Krishnan]

Hello, 

Please check the alerting name and the ASCII alerting name on the DN's of the calling number. Also please have a check on the duplicate DN's which might have been already configured. 

Regards, 

Anoop 

[Tristan Cober]

That is the default; you will need to check "Transmit UTF-8 for Calling Party Name" on the SIP Trunk to use "Alerting Name" instead of "ASCII Alerting Name"