IP Telephony and Phones

Hi, Please i need some help on one-way issue experiencing whenever i try to migrate a third-party switchboard device to route calls through our new SIP gateway. New SIP provider will accept only G729 but preferred MTP on third-party SIP trunk to CUC...

Hi all, I wanted to reset the phones so they would pick up the correct firmware version. I've followed and performed procedures from past post: https://supportforums.cisco.com/discussion/12323706/cisco-7841-phone-factory-reset-using-keypad but none o...

Hi Experts, We have an issue here with unity 10.5. The scenario is when some one call the queue ( UCCX 10.5 )and after the queue wait time exceeds the configured limit for example 2 minutes , then they will get an option to leave a message. It works ...

Im trying to get to option 9 in settings, on a CISCO IP PHONE 7960G, to unlock network but it only goes up to 6. Am i doing something wrong, please advise. thnx

Hi all. I have cucm and expressway installed for mra. All work fine. I want to enable sso just on cucm and don't want enable it on expressway. Is it supported configuration or i need enable sso on cucm ande expressway at the same time ?

Hi All, Is there any command to collect the Number of Channels utilized for past a month ? Is there any software to monitor the total number of channels used per day?

Hi All, We are looking to move CUCM SUB from one UCS to another UCS server as per below diagram.  CUCM version 9.1 Current Setup- Location A- UCS1 and UCS 2 Location B- UCS3 UCS1- CUCM PUB+ ELM UCS2- CUCM SUB1 +SUB2 UCS3- CUCM SUB3 New Setup- Locat...

I need to get the list of the registered phones from RTMT in excel sheet or text file how i can do this ?????

Dear, I have a one way sip trunk for incoming call from sip provider. and CUCM 10.5 and Contact Center 10.5 and 2911 router. my scenario is like this: CUCM(172.16.X.X)--------------(H323)---------(172.16.X.X)Router(10.X.X.X)---------(SIP)-----------...

I have an alert on my monitoring tool that shows a single device registering and deregistering every minute or so. I don't see any additional information on what the device is to troubleshoot. What logs should I be looking at do determine the source ...

Hi Everyone, We are upgrading 3825 router to 4451. The old router has these enhanced modules NM-HD-4FXS= and EM-HDA-8FXS= where total 12 FXS ports are configured. Can those two modules be moved from 3825 and attached to the SM slots of 4451. Will tha...

fancy a puzzle? i am trying to integrate a non-cisco with call manager, and i added the mac address using an advanced SIP Client for the multiple extensions feature. the support for that non-cisco device claimed that he worked on another project whe...