Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have a cluster of two CUCM 10.5.1 nodes running as publisher / subscriber. Theoretically high availability was configured by a previous engineer. We had a short site-wide outage at the publisher location last night. No phone issues were noticed ...
We just upgrade to CallManager 11.0.1 and are having some issues with the phone Softkeys. When a end user picks up a call, the Hold key would sometime appear and sometimes not appear. They would see the Softkeys that are displayed when they are not...
Hi all, i have one 8831 conference phone with active load id sip8831.10-3-1SR3-5. Following package is also on the cucm cmterm-8831-sip.10-3-1SR3-5-EU.k3.cop but the phone have the download status on failed with the message "Inactive load failure re...
Hi, Is it possible for an FXO line to accommodate more than one call. My client has 2 FXO lines and would like more than one external party to dial into an FXO line to create a conference call. Thanks in advance. Pius
Is there a way to create a particular dial peer for SIP phones that register under SRST mode, so as it has a different treatment that when the phones are Registered in CUCM. This is because in CUCM they are using 9 for PSTN access and it is discardin...
I would like to know if it is possible to configure in the Call Manager or in the Unity Connection an extention that sounds only three times and then the person who is calling hear a message like that "The user is not available" and after that the c...
Can someone help in identifying the difference between the CE and TC software for the dx70 and the advantages/disadvantages of one against the other
Hi, Did anybody register Conferencing and Transcoding H/W resources on cisco ISR 4000 with CUCM ver. 7.1 using SCCP, according to Cisco documents it not supported but i think it can be registered using SCCP protocol? Thanks you for your cooperation....
I am trying to find EOL information on a VG224 and 2811. With the VG224 I found the following http://www.cisco.com/c/en/us/products/collateral/unified-communications/vg-series-gateways/eos-eol-notice-c51-733203.html I thought the VG224 was already e...
Hi, I have had a request from a customer to remove a member of a hunt group. The problem I get is when i try to delete the list or the hunt group I get the following: 'Cannot remove hunt group with dnd/logged out agent' DND is not in use. If I try t...
I have three clusters configured with ILS and GDPR using Hub and Spoke topology. All Alternate numbers and patterns are advertised across cluster using GDPR. I am not able to dial advertises alternate numbers, getting call cannot be completed as dia...
Does anyone know if Exchange 2016 is officially supported as a messaging back-end for Call Manager integration with Unified Messaging? We only use Exchange Unified Messaging for voicemail (we don't use unity connections). Our exchange admin is lookin...
I work for a company that has 200+ remote locations each with a separate voice gateway to handle incoming/outgoing calls. Our larger sites will have a PRI and our smaller sites will have anywhere between 6 and 8 FXO ports to make and receive calls. ...
So we recently had some phones replaced under warranty with these refurbished 7942G models. First 4 phones, we plugged in, they loaded up and we programmed them in CUCM and everything was good. The 5th and 6th phone come up with an error "Registrati...
Hello! Is possible in CM9 to provide dual pickup group for one DN only for example: DN XXX1 belongs to pickup group A DN XXX2 belongs to pickup group B DN XXX3 belongs to pickup group C but also can view notifications from A and B
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