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incoming calls problem (unable to hear the calls)

Yazen Alaa
Level 1
Level 1

Hi

I have CUCM 8.6 and voice gateway that is working  a " SIP Trunk " with ISP or Telco company so that there is no E1 or analog Connection, however my problem is

from outside to inside

Ex:  Mobile  A) is calling by 97205238 ---> to  my Extenstion (DID) 850

the DID phone will not hear the voice and the calling number will still ring

in other words : there is problem " unable to hear the incoming calls and the calling will ring when i open the call "

Notes:

========

Note1 : there is translation pattern      222708XX to 8XX for incoming calls

Note2: DID range : 800-899

Note3: I am using two dial peers , one of them "SIP " going to ISP or Telco Gateway IP address, and the other dial peer " h323"going to call manager ip address

Note 4: outgoing calls are working fine

if you want to see the configuration , please attch the file

thanks and regards

15 Replies 15

Happy you resolved it. But please next time try and describe your p roblem properly. You said you were not hearing ringback..A xocder will  never solve ringback issue. Obviously th eproblem you had was different to this..Anyway next time to help you better try and describe your problem properly...Good luck

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