incoming calls problem (unable to hear the calls)

Yazen Alaa · ‎09-06-2012

Hi

I have CUCM 8.6 and voice gateway that is working a " SIP Trunk " with ISP or Telco company so that there is no E1 or analog Connection, however my problem is

from outside to inside

Ex: Mobile A) is calling by 97205238 ---> to my Extenstion (DID) 850

the DID phone will not hear the voice and the calling number will still ring

in other words : there is problem " unable to hear the incoming calls and the calling will ring when i open the call "

Notes:

========

Note1 : there is translation pattern 222708XX to 8XX for incoming calls

Note2: DID range : 800-899

Note3: I am using two dial peers , one of them "SIP " going to ISP or Telco Gateway IP address, and the other dial peer " h323"going to call manager ip address

Note 4: outgoing calls are working fine

if you want to see the configuration , please attch the file

thanks and regards

paolo bevilacqua · ‎09-06-2012

That usually happens when you're using a thid-party router that doesn support SIP-ALG, so it never opens the UDP port and the result is one way audio.

Use a good router like a Cisco, and the problem will go away.,

Yazen Alaa · ‎09-06-2012

Hi Paolo

regarding voice gatewat it is cisco2900 series and it is not third party , what you think the problem is ? and solution ?

thanks

Yazen Alaa · ‎09-06-2012

Hi all

any updates ?

may i am missing to configure " Ip routing " commands ????

thanks and regards

Yazen Alaa · ‎09-06-2012

Any reply ???

thanks

Ayodeji Okanlawon · ‎09-06-2012

HI, I dont understand what you mean by the calling will ring. Do you mean that you do not hear your phone ringing when it is called from outside? But when you asnwer it, the call connects?

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Yazen Alaa · ‎09-06-2012

Exactly

unable to hear the incoming calls

thanks

paolo bevilacqua · ‎09-06-2012

Is not that if you solicit answers every 5 minuts you will get more.

Post config for all devices involved.

Yazen Alaa · ‎09-06-2012

this is the configuration , that i have in the router

hostname ARCH_ROUTER

!

boot-start-marker

boot-end-marker

!

card type e1 0 3

enable secret 4 gMj8cDXfU6CzFI9r1WoD5G6GTI5KwVY2O2lU2DSTP4c

!

no aaa new-model

clock timezone KW 3 0

network-clock-participate wic 3

!

no ipv6 cef

ip source-route

ip cef

!

ip dhcp excluded-address 192.168.1.1 192.168.1.100

ip dhcp excluded-address 10.10.1.1 10.10.1.20

!

ip dhcp pool DATA

network 192.168.1.0 255.255.255.0

default-router 192.168.1.1

dns-server 192.168.1.11 192.168.1.12

!

ip dhcp pool VOICE

network 10.10.1.0 255.255.255.0

default-router 10.10.1.5

option 150 ip 10.10.1.10

!

multilink bundle-name authenticated

!

isdn switch-type primary-net5

!

crypto pki token default removal timeout 0

!

voice-card 0

!

voice service voip

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none

sip

bind control source-interface GigabitEthernet0/0

bind media source-interface GigabitEthernet0/0

!

license udi pid CISCO2901/K9 sn FCZ1624711H

hw-module pvdm 0/0

!

redundancy

!

controller E1 0/3/0

pri-group timeslots 1-31

!

interface Embedded-Service-Engine0/0

no ip address

shutdown

!

interface GigabitEthernet0/0

description ## Connected to Fasttlco P2P ##

ip address 10.101.6.18 255.255.255.252

duplex auto

speed auto

!

interface GigabitEthernet0/1

description ## Internal Network ##

no ip address

duplex auto

speed auto

!

interface GigabitEthernet0/1.1

encapsulation dot1Q 1 native

ip address 192.168.10.15 255.255.255.0

!

interface GigabitEthernet0/1.40

encapsulation dot1Q 40

ip address 192.168.1.1 255.255.255.0

!

interface GigabitEthernet0/1.90

encapsulation dot1Q 90

ip address 10.10.1.5 255.255.255.0

ip helper-address 10.10.1.5

h323-gateway voip interface

h323-gateway voip bind srcaddr 10.10.1.5

!

interface Serial0/3/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice voice

no cdp enable

!

router rip

version 2

network 10.0.0.0

no auto-summary

!

ip forward-protocol nd

!

no ip http server

no ip http secure-server

!

ip route 0.0.0.0 0.0.0.0 192.168.1.10

!

control-plane

!

voice-port 0/0/0

!

voice-port 0/0/1

!

voice-port 0/3/0:15

!

voice-port 0/1/0

!

voice-port 0/1/1

!

voice-port 0/1/2

!

voice-port 0/1/3

!

voice-port 0/2/0

!

voice-port 0/2/1

!

voice-port 0/2/2

!

voice-port 0/2/3

!

mgcp profile default

!

dial-peer voice 10 voip

destination-pattern .T

session protocol sipv2

session target ipv4:10.200.200.50

incoming called-number .

dtmf-relay rtp-nte

codec g711ulaw

!

dial-peer voice 20 voip

destination-pattern 222708..

session target ipv4:10.10.1.10

incoming called-number .

dtmf-relay h245-alphanumeric

codec g711ulaw

no vad

!

paolo bevilacqua · ‎09-06-2012

I don't see any public IP so I doubt that is your internet router.

Ayodeji Okanlawon · ‎09-06-2012

First and foremost, I will suggest that you reconfigure your dial-peers. You have two dial-peers for incoming called number. One is using sip, the other is using h323.

I suggest you configure a more specific match for the incoming called number from your sip provider. Eg incoming called number 222708...

dial-peer voice 10 voip

incoming called-number 222708..

secondly, I will suggest you change your h323 trunk from cucm to sip trunk, so that you have and end to end sip solution. I have seen many ringback issues resolve this way.

So are you willing to try and convert your h323 to sip? Can you do the above metioned dial-peer config and then test again..

Send the ff: debug

debug ccsip messages

debug voip ccapi inout

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Please rate all useful posts

rsculthorp · ‎09-06-2012

You can also verify that there are no ACLs preventing the internal VOIP device from reaching the gateway and vice versa. I have run in to the issue before where even though the Callamanger can reach the gateway, the end user device was being blocked by an ACL and thus the initial call setup functions normally (because the callmanager can reach the gateway and the end user device) but once the connection is made and the call is handed off, then the audio portion of the call is dropped.

Also, I just noticed that you are running RIP, could it be possible that you are having a route path issue between the gateway and the phone? The gateway may be trying to reach the phone through a different path that the phone is using to reach the gateway.

Rod

Yazen Alaa · ‎09-09-2012

Hi

I did add " incoming called-number 222708.. " , still the same problem and

i did add " voice rtp send-recv " and the same problem

Note : there is no NAtting , and there is no ACL list to prevent that

then i did debug as mention as below :

   Accounting=1, Call Id=871
Sep 9 12:01:41.907: //871/39F53AA89C8B/CCAPI/ccCallDisconnect:
   Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C
ause=47)
Sep 9 12:01:41.907: //871/39F53AA89C8B/CCAPI/ccCallDisconnect:
   Cause Value=47, Call Entry(Responsed=TRUE, Cause Value=47)
Sep 9 12:01:41.907: //871/39F53AA89C8B/CCAPI/cc_api_get_transfer_info:
   Transfer Number Is Null
Sep 9 12:01:41.911: //871/39F53AA89C8B/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x30C55BA4, Tag=0x0, Call Id=871,
   Call Entry(Disconnect Cause=47, Voice Class Cause Code=0, Retry Count=0)
Sep 9 12:01:41.911: //871/39F53AA89C8B/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
Sep 9 12:01:41.911: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Sep 9 12:01:41.911: :cc_free_feature_vsa freeing 2BE6E968
Sep 9 12:01:41.911: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Sep 9 12:01:41.911: vsacount in free is 1
Sep 9 12:01:41.911: //870/39F53AA89C8B/CCAPI/ccCallSetupRequest:
   Destination=, Calling IE Present=TRUE, Mode=0,
   Outgoing Dial-peer=10, Params=0x2A659F30, Progress Indication=NULL(0)
Sep 9 12:01:41.911: //870/39F53AA89C8B/CCAPI/ccCheckClipClir:
   In: Calling Number=97688053(TON=Unknown, NPI=Unknown, Screening=User, Passed,
Presentation=Allowed)
Sep 9 12:01:41.911: //870/39F53AA89C8B/CCAPI/ccCheckClipClir:
   Out: Calling Number=97688053(TON=Unknown, NPI=Unknown, Screening=User, Passed
, Presentation=Allowed)
Sep 9 12:01:41.911: //870/39F53AA89C8B/CCAPI/ccCallSetupRequest:
   Destination Pattern=.T, Called Number=22270888, Digit Strip=FALSE
Sep 9 12:01:41.911: //870/39F53AA89C8B/CCAPI/ccCallSetupRequest:
   Calling Number=97688053(TON=Unknown, NPI=Unknown, Screening=User, Passed, Pre
sentation=Allowed),
   Called Number=22270888(TON=Unknown, NPI=Unknown),
   Redirect Number=, Display Info=
   Account Number=97688053, Final Destination Flag=TRUE,
   Guid=39F53AA8-F9AC-11E1-9C8B-0014A9CC7E2A, Outgoing Dial-peer=10
Sep 9 12:01:41.911: //870/39F53AA89C8B/CCAPI/cc_api_display_ie_subfields:
   ccCallSetupRequest:
   cisco-username=97688053
   ----- ccCallInfo IE subfields -----
   cisco-ani=97688053
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=1
   dest=22270888
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

Sep 9 12:01:41.911: //870/39F53AA89C8B/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x2B628DA0, Interface Type=3, Destination=, Mode=0x0,
   Call Params(Calling Number=97688053,(Calling Name=)(TON=Unknown, NPI=Unknown,
Screening=User, Passed, Presentation=Allowed),
   Called Number=22270888(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=10
, Call Count On=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Appl
ication Call Id=)
Sep 9 12:01:41.911: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Sep 9 12:01:41.911: :cc_get_feature_vsa malloc success
Sep 9 12:01:41.911: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Sep 9 12:01:41.911: cc_get_feature_vsa count is 2
Sep 9 12:01:41.911: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Sep 9 12:01:41.911: :FEATURE_VSA attributes are: feature_name:0,feature_time:73
6553328,feature_id:750
Sep 9 12:01:41.911: //872/39F53AA89C8B/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
Sep 9 12:01:41.911: //872/39F53AA89C8B/CCAPI/ccCallSetContext:
   Context=0x2A659EE0
Sep 9 12:01:41.911: //870/39F53AA89C8B/CCAPI/ccSaveDialpeerTag:
   Outgoing Dial-peer=10
Sep 9 12:01:41.915: //872/39F53AA89C8B/CCAPI/cc_api_call_proceeding:
   Interface=0x2B628DA0, Progress Indication=NULL(0)
Sep 9 12:01:41.919: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Calling Number=22270888, Called Number=22270888, Peer Info Type=DIALPEER_INFO
_SPEECH
Sep 9 12:01:41.919: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=22270888
Sep 9 12:01:41.919: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
Sep 9 12:01:41.919: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   dialstring=22270888, saf_enabled=1, saf_dndb_lookup=1, dp_result=0
Sep 9 12:01:41.919: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0)
   List of Matched Outgoing Dial-peer(s):
     1: Dial-peer Tag=20
     2: Dial-peer Tag=10
Sep 9 12:01:41.919: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Calling Number=97688053, Called Number=, Voice-Interface=0x0,
   Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Type=DIALPEER_INFO_SPEECH
Sep 9 12:01:41.919: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Result=Success(0) after DP_MATCH_ORIGINATE; Incoming Dial-peer=10
Sep 9 12:01:41.919: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=0
Sep 9 12:01:41.923: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Calling Number=97688053, Called Number=, Voice-Interface=0x0,
   Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Type=DIALPEER_INFO_SPEECH
Sep 9 12:01:41.923: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Result=Success(0) after DP_MATCH_ORIGINATE; Incoming Dial-peer=10
Sep 9 12:01:41.923: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=0
Sep 9 12:01:41.923: //-1/39F53AA89C8B/DPM/dpAssociateIncomingPeerCore:
   Calling Number=97688053, Called Number=22270888, Voice-Interface=0x0,
   Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Type=DIALPEER_INFO_SPEECH
Sep 9 12:01:41.923: //-1/39F53AA89C8B/DPM/dpAssociateIncomingPeerCore:
   Result=Success(0) after DP_MATCH_ORIGINATE; Incoming Dial-peer=10
Sep 9 12:01:41.923: //-1/39F53AA89C8B/DPM/dpMatchSafModulePlugin:
   dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=0
Sep 9 12:01:41.923: //-1/39F53AA89C8B/CCAPI/cc_api_display_ie_subfields:
   cc_api_call_setup_ind_common:
   cisco-username=97688053
   ----- ccCallInfo IE subfields -----
   cisco-ani=97688053
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=1
   dest=22270888
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

Sep 9 12:01:41.923: //-1/39F53AA89C8B/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x2B628DA0, Call Info(
   Calling Number=97688053,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=U
ser, Passed, Presentation=Allowed),
   Called Number=22270888(TON=Unknown, NPI=Unknown),
   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=T
RUE,
   Incoming Dial-peer=10, Progress Indication=NULL(0), Calling IE Present=TRUE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALS
E), Call Id=873
Sep 9 12:01:41.923: //-1/39F53AA89C8B/CCAPI/ccCheckClipClir:
   In: Calling Number=97688053(TON=Unknown, NPI=Unknown, Screening=User, Passed,
Presentation=Allowed)
Sep 9 12:01:41.923: //-1/39F53AA89C8B/CCAPI/ccCheckClipClir:
   Out: Calling Number=97688053(TON=Unknown, NPI=Unknown, Screening=User, Passed
, Presentation=Allowed)
Sep 9 12:01:41.923: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global i
dentifier already present in the list of currently handled calls. It is being re
fused.

Sep 9 12:01:41.923: //-1/39F53AA89C8B/CCAPI/cc_api_call_setup_ind_common:
   SPI Call Setup Request Is Failed
Sep 9 12:01:41.927: //873/39F53AA89C8B/SIP/Call/sipSPICallInfo:
The Call Setup Information is:
Call Control Block (CCB) : 0x312F1FB8
State of The Call        : STATE_DEAD
TCP Sockets Used         : NO
Calling Number           : 97688053
Called Number            : 22270888
Source IP Address (Sig ): 10.101.6.18
Destn SIP Req Addr:Port : 10.200.200.50:0
Destn SIP Resp Addr:Port : 10.200.200.50:5060
Destination Name         : 10.200.200.50

Sep 9 12:01:41.927: //873/39F53AA89C8B/SIP/Call/sipSPIMediaCallInfo:
Number of Media Streams: 1
Media Stream             : 1
Negotiated Codec         : g729r8
Negotiated Codec Bytes   : 20
Nego. Codec payload      : 18 (tx), 18 (rx)
Negotiated Dtmf-relay    : 8
Dtmf-relay Payload       : 0 (tx), 0 (rx)
Source IP Address (Media): 10.101.6.18
Source IP Port    (Media): 28370
Destn IP Address (Media): 10.101.6.18
Destn IP Port    (Media): 22638
Orig Destn IP Address:Port (Media): [ - ]:0

Sep 9 12:01:41.927: //873/39F53AA89C8B/SIP/Call/sipSPICallInfo:
Disconnect Cause (CC) : 16
Disconnect Cause (SIP) : 500

Sep 9 12:01:41.927: //872/39F53AA89C8B/CCAPI/cc_api_call_disconnected:
   Cause Value=63, Interface=0x2B628DA0, Call Id=872
Sep 9 12:01:41.927: //872/39F53AA89C8B/CCAPI/cc_api_call_disconnected:
   Call Entry(Responsed=TRUE, Cause Value=63, Retry Count=0)
Sep 9 12:01:41.927: //870/39F53AA89C8B/CCAPI/ccCallReleaseResources:
   release reserved xcoding resource.
Sep 9 12:01:41.931: //872/39F53AA89C8B/CCAPI/ccCallSetAAA_Accounting:
   Accounting=0, Call Id=872
Sep 9 12:01:41.931: //872/39F53AA89C8B/CCAPI/ccCallDisconnect:
   Cause Value=63, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C
ause=63)
Sep 9 12:01:41.931: //872/39F53AA89C8B/CCAPI/ccCallDisconnect:
   Cause Value=63, Call Entry(Responsed=TRUE, Cause Value=63)
Sep 9 12:01:41.931: //872/39F53AA89C8B/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x2B628DA0, Tag=0x0, Call Id=872,
   Call Entry(Disconnect Cause=63, Voice Class Cause Code=0, Retry Count=0)
Sep 9 12:01:41.931: //872/39F53AA89C8B/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
Sep 9 12:01:41.931: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Sep 9 12:01:41.931: :cc_free_feature_vsa freeing 2BE6E968
Sep 9 12:01:41.931: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Sep 9 12:01:41.931: vsacount in free is 1
Sep 9 12:01:41.931: //872/39F53AA89C8B/SIP/Call/sipSPICallInfo:
The Call Setup Information is:
Call Control Block (CCB) : 0x312EC5C8
State of The Call        : STATE_DEAD
TCP Sockets Used         : NO
Calling Number           : 97688053
Called Number            : 22270888
Source IP Address (Sig ): 10.101.6.18
Destn SIP Req Addr:Port : 10.200.200.50:5060
Destn SIP Resp Addr:Port : 10.200.200.50:5060
Destination Name         : 10.200.200.50

Sep 9 12:01:41.931: //872/39F53AA89C8B/SIP/Call/sipSPIMediaCallInfo:
Number of Media Streams: 1
Media Stream             : 1
Negotiated Codec         : No Codec
Negotiated Codec Bytes   : 0
Nego. Codec payload      : 255 (tx), 255 (rx)
Negotiated Dtmf-relay    : 0
Dtmf-relay Payload       : 0 (tx), 0 (rx)
Source IP Address (Media): 10.101.6.18
Source IP Port    (Media): 22638
Destn IP Address (Media): -
Destn IP Port    (Media): 0
Orig Destn IP Address:Port (Media): [ - ]:0

Sep 9 12:01:41.931: //872/39F53AA89C8B/SIP/Call/sipSPICallInfo:
Disconnect Cause (CC) : 63
Disconnect Cause (SIP) : 503

Sep 9 12:01:41.931: //870/39F53AA89C8B/CCAPI/ccCallDisconnect:
   Cause Value=63, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C
ause=0)
Sep 9 12:01:41.931: //870/39F53AA89C8B/CCAPI/ccCallDisconnect:
   Cause Value=63, Call Entry(Responsed=TRUE, Cause Value=63)
Sep 9 12:01:41.935: //870/39F53AA89C8B/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x2B628DA0, Tag=0x0, Call Id=870,
   Call Entry(Disconnect Cause=63, Voice Class Cause Code=0, Retry Count=0)
Sep 9 12:01:41.935: //870/39F53AA89C8B/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
Sep 9 12:01:41.935: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Sep 9 12:01:41.935: :cc_free_feature_vsa freeing 2BE6EA48
Sep 9 12:01:41.935: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Sep 9 12:01:41.935: vsacount in free is 0
Sep 9 12:01:41.935: //870/39F53AA89C8B/SIP/Call/sipSPICallInfo:
The Call Setup Information is:
Call Control Block (CCB) : 0x312E6BD8
State of The Call        : STATE_DEAD
TCP Sockets Used         : NO
Calling Number           : 97688053
Called Number            : 22270888
Source IP Address (Sig ): 10.101.6.18
Destn SIP Req Addr:Port : 10.200.200.50:5060
Destn SIP Resp Addr:Port : 10.200.200.50:5060
Destination Name         : 10.200.200.50

Sep 9 12:01:41.935: //870/39F53AA89C8B/SIP/Call/sipSPIMediaCallInfo:
Number of Media Streams: 1
Media Stream             : 1
Negotiated Codec         : g711ulaw
Negotiated Codec Bytes   : 160
Nego. Codec payload      : 0 (tx), 0 (rx)
Negotiated Dtmf-relay    : 8
Dtmf-relay Payload       : 0 (tx), 0 (rx)
Source IP Address (Media): 10.101.6.18
Source IP Port    (Media): 18460
Destn IP Address (Media): 10.200.200.253
Destn IP Port    (Media): 17228
Orig Destn IP Address:Port (Media): [ - ]:0

Sep 9 12:01:41.935: //870/39F53AA89C8B/SIP/Call/sipSPICallInfo:
Disconnect Cause (CC) : 63
Disconnect Cause (SIP) : 500

ARCH_ROUTER#
ARCH_ROUTER#

please i need help ASAP

thanks and regards

Ayodeji Okanlawon · ‎09-09-2012

I can see a loop here...

Presentation=Allowed)

Sep 9 12:01:41.923: //-1/39F53AA89C8B/CCAPI/ccCheckClipClir:

Out: Calling Number=97688053(TON=Unknown, NPI=Unknown, Screening=User, Passed

, Presentation=Allowed)

Sep 9 12:01:41.923: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global i

dentifier already present in the list of currently handled calls. It is being re

fused.

Sep 9 12:01:41.923: //-1/39F53AA89C8B/CCAPI/cc_api_call_setup_ind_common:
SPI Call Setup Request Is Failed

Please reconfigure your gateway like this...If you still dont get ring back please send debug ccsip messages and debug voip ccapi inout

dial-peer voice 20 voip

destination-pattern 222708..

session target ipv4:10.10.1.10

dtmf-relay h245-alphanumeric

codec g711ulaw

no vad

dial-peer voice 21 voip

incoming called-number 222708..

dtmf-relay rtp-nte

session protocol sipv2

codec g711ulaw

no vad

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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

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Yazen Alaa · ‎09-10-2012

Dear All

it is solved by Transcoding the codec between me and Telco company . thanks for all