Solved: incoming sip call with no audio drop after 10 seconds - Page 6

mohammed asif suleman · ‎03-31-2013

Hi all,

i am facing a problem in sip line configuration.

i am configuring sip line on branch router 2921. Incoming sip calls are disconnecting after 10 sec and there is no audio for either side.

the other end is hearing only call progress tone even after my side answers the call.

and out going call choosing a different dial-peer than what it should use.

the call flow is like below

ITSP----------->Branch Router---------->head office Router------------->call manager.

i am attaching the router config and duebugs here....

any help will be highly appriciated...

thanks in advance.

Out going vall debug voice ccapi inout

what does this means Disconnect Cause=57 Bearer capability not authorized

This cause indicates that the user has requested a bearer capability which is implemented by the equipment which generated this cause but the user is not authorized to use.

*Mar 31 13:23:56.243: //-1/00087A1D0200/CCAPI/cc_api_display_ie_subfields:

cc_api_call_setup_ind_common:

cisco-username=CIPC

----- ccCallInfo IE subfields -----

cisco-ani=2300

cisco-anitype=0

cisco-aniplan=0

cisco-anipi=0

cisco-anisi=1

dest=90542014824

cisco-desttype=0

cisco-destplan=0

cisco-rdie=FFFFFFFF

cisco-rdn=

cisco-rdntype=-1

cisco-rdnplan=-1

cisco-rdnpi=-1

cisco-rdnsi=-1

cisco-redirectreason=-1 fwd_final_type =0

final_redirectNumber =

hunt_group_timeout =0

*Mar 31 13:23:56.243: //-1/00087A1D0200/CCAPI/cc_api_call_setup_ind_common:

Interface=0x31C5F568, Call Info(

Calling Number=2300,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),

Called Number=90542014824(TON=Unknown, NPI=Unknown),

Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=T RUE,

Incoming Dial-peer=304, Progress Indication=NULL(0), Calling IE Present=TRUE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALS E), Call Id=1026

*Mar 31 13:23:56.243: //-1/00087A1D0200/CCAPI/ccCheckClipClir:

In: Calling Number=2300(TON=Unknown, NPI=Unknown, Screening=User, Passed, Pre sentation=Allowed)

*Mar 31 13:23:56.243: //-1/00087A1D0200/CCAPI/ccCheckClipClir:

Out: Calling Number=2300(TON=Unknown, NPI=Unknown, Screening=User, Passed, Pr esentation=Allowed)

*Mar 31 13:23:56.243: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Mar 31 13:23:56.243: :cc_get_feature_vsa malloc success

*Mar 31 13:23:56.243: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Mar 31 13:23:56.243: cc_get_feature_vsa count is 1

*Mar 31 13:23:56.243: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Mar 31 13:23:56.243: :FEATURE_VSA attributes are: feature_name:0,feature_time:8 05326136,feature_id:109

*Mar 31 13:23:56.243: //1026/00087A1D0200/CCAPI/cc_api_call_setup_ind_common:

Set Up Event Sent;

Call Info(Calling Number=2300(TON=Unknown, NPI=Unknown, Screening=User, Passe d, Presentation=Allowed),

Called Number=90542014824(TON=Unknown, NPI=Unknown))

*Mar 31 13:23:56.243: //1026/00087A1D0200/CCAPI/cc_process_call_setup_ind:

Event=0x32503920

*Mar 31 13:23:56.243: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

Try with the demoted called number 90542014824

*Mar 31 13:23:56.243: //1026/00087A1D0200/CCAPI/ccCallSetContext:

Context=0x2CD7DC18

*Mar 31 13:23:56.243: //1026/00087A1D0200/CCAPI/cc_process_call_setup_ind:

>>>>CCAPI handed cid 1026 with tag 304 to app "_ManagedAppProcess_Default"

*Mar 31 13:23:56.243: //1026/00087A1D0200/CCAPI/ccCallProceeding:

Progress Indication=NULL(0)

*Mar 31 13:23:56.243: //1026/00087A1D0200/CCAPI/ccCallSetupRequest:

Destination=, Calling IE Present=TRUE, Mode=0,

Outgoing Dial-peer=304, Params=0x2CD7C7F8, Progress Indication=NULL(0)

*Mar 31 13:23:56.247: //1026/00087A1D0200/CCAPI/ccCheckClipClir:

In: Calling Number=2300(TON=Unknown, NPI=Unknown, Screening=User, Passed, Pre sentation=Allowed)

*Mar 31 13:23:56.247: //1026/00087A1D0200/CCAPI/ccCheckClipClir:

Out: Calling Number=2300(TON=Unknown, NPI=Unknown, Screening=User, Passed, Pr esentation=Allowed)

*Mar 31 13:23:56.247: //1026/00087A1D0200/CCAPI/ccCallSetupRequest:

Destination Pattern=.T, Called Number=90542014824, Digit Strip=FALSE

*Mar 31 13:23:56.247: //1026/00087A1D0200/CCAPI/ccCallSetupRequest:

Calling Number=2300(TON=Unknown, NPI=Unknown, Screening=User, Passed, Present ation=Allowed),

Called Number=90542014824(TON=Unknown, NPI=Unknown),

Redirect Number=, Display Info=

Account Number=CIPC, Final Destination Flag=TRUE,

Guid=00087A1D-B938-8115-0200-7401C0A82078, Outgoing Dial-peer=304

*Mar 31 13:23:56.247: //1026/00087A1D0200/CCAPI/cc_api_display_ie_subfields:

ccCallSetupRequest:

cisco-username=CIPC

----- ccCallInfo IE subfields -----

cisco-ani=2300

cisco-anitype=0

cisco-aniplan=0

cisco-anipi=0

cisco-anisi=1

dest=90542014824

cisco-desttype=0

cisco-destplan=0

cisco-rdie=FFFFFFFF

cisco-rdn=

cisco-rdntype=-1

cisco-rdnplan=-1

cisco-rdnpi=-1

cisco-rdnsi=-1

cisco-redirectreason=-1 fwd_final_type =0

final_redirectNumber =

hunt_group_timeout =0

*Mar 31 13:23:56.247: //1026/00087A1D0200/CCAPI/ccIFCallSetupRequestPrivate:

Interface=0x31CB243C, Interface Type=3, Destination=, Mode=0x0,

Call Params(Calling Number=2300,(Calling Name=)(TON=Unknown, NPI=Unknown, Scr eening=User, Passed, Presentation=Allowed),

Called Number=90542014824(TON=Unknown, NPI=Unknown), Calling Translated=FALSE ,

Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=30 4, Call Count On=FALSE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Appl ication Call Id=)

*Mar 31 13:23:56.247: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Mar 31 13:23:56.247: :cc_get_feature_vsa malloc success

*Mar 31 13:23:56.247: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Mar 31 13:23:56.247: cc_get_feature_vsa count is 2

*Mar 31 13:23:56.247: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Mar 31 13:23:56.247: :FEATURE_VSA attributes are: feature_name:0,feature_time:8 05325912,feature_id:110

*Mar 31 13:23:56.247: //1027/00087A1D0200/CCAPI/ccIFCallSetupRequestPrivate:

SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1

*Mar 31 13:23:56.247: //1027/00087A1D0200/CCAPI/ccCallSetContext:

Context=0x2CD7C7A8

*Mar 31 13:23:56.247: //1026/00087A1D0200/CCAPI/ccSaveDialpeerTag:

Outgoing Dial-peer=304

*Mar 31 13:23:56.247: //1027/00087A1D0200/CCAPI/cc_api_call_proceeding:

Interface=0x31CB243C, Progress Indication=NULL(0)

*Mar 31 13:23:56.319: //1027/00087A1D0200/CCAPI/cc_api_call_disconnected:

Cause Value=57, Interface=0x31CB243C, Call Id=1027

*Mar 31 13:23:56.319: //1027/00087A1D0200/CCAPI/cc_api_call_disconnected:

Call Entry(Responsed=TRUE, Cause Value=57, Retry Count=0)

*Mar 31 13:23:56.319: //1026/00087A1D0200/CCAPI/ccCallReleaseResources:

release reserved xcoding resource.

*Mar 31 13:23:56.319: //1027/00087A1D0200/CCAPI/ccCallSetAAA_Accounting:

Accounting=0, Call Id=1027

*Mar 31 13:23:56.319: //1027/00087A1D0200/CCAPI/ccCallDisconnect:

Cause Value=57, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C ause=57)

*Mar 31 13:23:56.319: //1027/00087A1D0200/CCAPI/ccCallDisconnect:

Cause Value=57, Call Entry(Responsed=TRUE, Cause Value=57)

*Mar 31 13:23:56.319: //1027/00087A1D0200/CCAPI/cc_api_call_disconnect_done:

Disposition=0, Interface=0x31CB243C, Tag=0x0, Call Id=1027,

Call Entry(Disconnect Cause=57, Voice Class Cause Code=0, Retry Count=0)

*Mar 31 13:23:56.319: //1027/00087A1D0200/CCAPI/cc_api_call_disconnect_done:

Call Disconnect Event Sent

*Mar 31 13:23:56.319: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Mar 31 13:23:56.319: :cc_free_feature_vsa freeing 30004C50

*Mar 31 13:23:56.319: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Mar 31 13:23:56.319: vsacount in free is 1

*Mar 31 13:23:56.323: //1026/00087A1D0200/CCAPI/ccCallDisconnect:

Cause Value=57, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C ause=0)

*Mar 31 13:23:56.323: //1026/00087A1D0200/CCAPI/ccCallDisconnect:

Cause Value=57, Call Entry(Responsed=TRUE, Cause Value=57)

*Mar 31 13:23:56.323: //1026/00087A1D0200/CCAPI/cc_api_get_transfer_info:

Transfer Number=NULL

*Mar 31 13:23:56.323: //1026/00087A1D0200/CCAPI/cc_api_call_disconnect_done:

Disposition=0, Interface=0x31C5F568, Tag=0x0, Call Id=1026,

Call Entry(Disconnect Cause=57, Voice Class Cause Code=0, Retry Count=0)

*Mar 31 13:23:56.323: //1026/00087A1D0200/CCAPI/cc_api_call_disconnect_done:

Call Disconnect Event Sent

*Mar 31 13:23:56.323: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Mar 31 13:23:56.323: :cc_free_feature_vsa freeing 30004D30

*Mar 31 13:23:56.323: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Mar 31 13:23:56.323: vsacount in free is 0

ASIC-KHBR-RTR#

ASIC-KHBR-RTR#u all

All possible debugging has been turned off

Ayodeji Okanlawon · ‎04-03-2013

Mohammed,

So the problem we discovered was that sip signalling and media were using an interface that is not reachable by the IP subnet fo your phones. To resolve this we configured sip signalling on the dial-peers. All calls to and From CUCM uses the local interface for media and signalling and all calls to ITSP uses the WAN interface for signalling and Media

dial-peer voice 15 voip
description outbound to CUCM
voice-class sip bind control source-interface GigabitEthernet0/1.31
voice-class sip bind media source-interface GigabitEthernet0/1.31

dial-peer voice 1 voip
description inbound from CUCM
incoming called number .T
voice-class sip bind control source-interface GigabitEthernet0/1.31
voice-class sip bind media source-interface GigabitEthernet0/1.31

dial-peer voice 2 voip
description inbound from ITSP
incoming called number 0380623..
voice-class sip bind control source-interface GigabitEthernet0/2
voice-class sip bind media source-interfacen GigabitEthernet0/2

dial-peer voice 20 voip
description outbound to ITSP
voice-class sip bind control source-interface GigabitEthernet0/2
voice-class sip bind media source-interfacen GigabitEthernet0/2

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mohammed asif suleman · ‎04-03-2013

Exactly..Loud and clear...

Hatsoff Mr.Deji

Thanks a ton for your continues support.

mohammed asif suleman · ‎04-05-2013

Hi Mr.Deji,

sorry mr.deji to disturb you once again. you have done so much for me to solve all my issues, even though i am coming to you with one more issue.i am extermly sorry for this..please help me.

as you already know that i was trying to connect fax machine to fxs port on the router, the vic2-fxs card is not supported on cisco 2921 so we replaced 2921 with 2811 router which we have

i am trying to export the 2921 configuration what we done for sip on 2811 router but some of the commands are not supporting on that router. due to which i am facing call disconnect for both inbound and outbound calls.

i tried to solve the issue by changin it to early offer in voice service voip and also in dial-peer but this command also not supporting on this router.

attaching the new config and ccsip debug

if you want we can have a webex session as i am in office and hope there will no internet speed issues

balitewiczp · ‎01-21-2014

Is the sip binding on dial peers new to 15.X ios? I am running 12.4(22)T5, and do not have these bind keywords. There are alot of keywords under voice-class sip, but not "bind"

thanks