international calls over BRI the number incomplete

[abd88elhak]

hi
we have a voice gateway 2921 configured with SRST fallback and also configured on cucm 10.5 as MGCP
we have 3 BRI voice port connected to swisscom PSTN
the calls over CUCM are fine but when the phones are registred on SRST and we try to make internation calls :
we dial the full number but only 10 digits are displayed on phones
we get as message when we enable debug isdn q931 "Invalid number format (incomplete number)"

plaese find in the attached file configutation of the voice gateway

best regards

[abd88elhak]

any help please about my problem

[Dennis Mink]

can you do a debug dial peer and make a test call in srst,  and also tell us  what the calling and called numbers are.

also run debug isdn q931

cheers

please rate if helpful

[abd88elhak]

Hi Dennis

plaese find in the attached file debug needed

i ha also a new information about my probem

when a call national number we get as message "bearer capability not presently authorized"

and when i call internatinal number i dial the full called number  and then the called converted to 10 digis

please find the debug needed (calling "0108"PSTN send 4 digits and called numer are

0797203223 and 00212660144952

regards 

[Carlo Poggiarelli]

Hi,

Can you please activate a debug isdn q931, make a call, and post the output?

Thanks a lot

Regards

Carlo

[abd88elhak]

Hi

please find the  debug q931

i'm calling from iip phone 0108 on srst mode 

the called numbers are 0797203223 and 00212660144952 but the only 10 digits displayed on phone

regards 

[abd88elhak]

HI

i have also new informations about my probelm :

the calls to nationals numbers are good 

the calls to international numbers (morocco or frensh) not ok with cause (normal , unspecified ) (incompatible destination ) 

calls to canada numbers are good

i could call all this number with CUCM mode or via csim start on srst mode

regards 

[Carlo Poggiarelli]

Hi,

Sorry for late reply,

From the output you posted, it seems that, for international calls, the gateway is hitting a worng dial peer.

Can you please post your actual VG config?

Thanks

Regards

Carlo