01-16-2018 10:06 AM - edited 03-17-2019 11:57 AM
Hi Guys,
My Customer that any IP Phone 8851 that is resenting sponteanously (default version 11-7-1-17). I verify in the logs and appear the message VPT not configured
Status Message
[17:08:29 15-01-18] SEP706xxxxxxxxx.cnf.xml.sgn(HTTP)
[17:08:30 15-01-18] VPN not configured
[17:52:50 15-01-18] TCP-timeout
[17:56:49 15-01-18] ITL instaled
[17:56:50 15-01-18] SEP706xxxxxxxxx.cnf.xml.sgn(HTTP)
[17:56:52 15-01-18] VPN not configured
[11:11:24 16-01-18] SEP706xxxxxxxxx.cnf.xml.sgn(HTTP)
[11:11:25 16-01-18] VPN not configured
[11:11:31 16-01-18] SEP706xxxxxxxxx.cnf.xml.sgn(HTTP)
[11:11:32 16-01-18] VPN not configured
Debug view
[15:38:34 16-01-18] DeviceName=SEP706xxxxxxxxx DeviceIPv4Address=10.x.x.x/24 IPv4DefaultGateway=10.x.x.y DeviceIPv6Address= IPv6DefaultGateway= ModelNumber=CP-8851 NeighborIPv4Address=10.y.y.y NeighborIPv6Address= NeighborDeviceID=GGG_MT180.xxx.com NeighborPortID=GigabitEthernet1/1/57 DHCPv4Status=3 DHCPv6Status=3 TFTPCfgStatus=1 DNSStatusUnifiedCM1=0 DNSStatusUnifiedCM2=0 DNSStatusUnifiedCM3=0 DNSv6StatusUnifiedCM1=0 DNSv6StatusUnifiedCM2=0 DNSv6StatusUnifiedCM3=0 VoiceVLAN=zz UnifiedCMIPAddress=10.96.t.t.t LocalPort=5xxxx TimeStamp=1516124179676 ReasonForOutOfService=14 LastProtocolEventSent=Sent:SIP/2.0 200 OK Cseq:101 NOTIFY CallId:a452a300-a5e13487-55ff6-168600a@10.m.m.m LastProtocolEventReceived=Rcvd:SIP/2.0 200 OK Cseq:102 REGISTER CallId:706bb925-ec420002-1093bdaf-4cb9990e@10.x.x.x ReasonForOutOfServiceText=LastTimeTCPclosed
[15:38:37 16-01-18] DeviceImageDownloadFailure DeviceName=SEP706xxxxxxxxx IPv4Address=10.x.y.y IPv6Address= Method=3 FailureReason=2 Active=sip88xx.11-7-1-17 Inactive=cert.os.mfg.drop FailedLoadId=sip88xx.11-0-1-11 Server=10.p.p.p
I verified that there are another IP Phones the same model and the same version that not presenter this error message. I did changed firmware of verson 11.7-1-17 to sip88xx.11-0-1-11and the problem remain then I came back the firmware version. Any have idea about this?
Thank You,
Wilson.
01-18-2018 07:07 AM
Hi Ricarlovesit,
Sorry, I believe that You answer for another discussion, correct?
Regards,
Wilson
01-18-2018 07:10 AM
01-22-2018 05:14 AM
01-22-2018 07:35 AM
11-06-2019 10:55 AM
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