cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
276
Views
0
Helpful
1
Replies

IP Phone 9971 problem

I have a strange problem.

I have Cisco Ip 9971 Phone cconected to CME. It registered. Then I changed timezone and reset phone. And now it does not want to register (phone shows Unregistered state). But CME shows Registered state:

DMZ-ISR-L#sh voice register pool 1 br

Pool ID              IP Address      Ln DN  Number               State

==== =============== =============== == === ==================== ============

1    5897.1ECD.6808  10.5.150.1      1  1   1000                 REGISTERED 

Even when I shut it down - CME continue to show the same strange status(((

Please help to troubleshoot the problem.

1 Reply 1

Hythim Ali El Hadad
Frequent Contributor
Frequent Contributor

could you please paste your configuration and debug ccsip messages

Also try to remove sip-ua if you are using it

Regards

Haitham

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: